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Team Administrator (Adult CMHT)
Derbyshire Healthcare NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2332981
Job summary
The Team Administrator provides a high-quality administrative and front-of-house service, supporting clinicians, managers and the wider multidisciplinary team. The role involves managing correspondence, maintaining accurate records, arranging meetings, taking minutes, handling telephone enquiries, producing reports and statistical information and ensuring confidential information is managed appropriately. The post holder plays a key role in supporting the smooth day-to-day operation of the service while delivering excellent customer care to service users, carers and partner agencies.
Main duties of the job
- Provide comprehensive administrative and secretarial support to a busy multidisciplinary mental health team.
- Manage telephone enquiries, correspondence, appointments and meeting arrangements.
- Produce documents, reports, minutes and statistical information using Microsoft Office systems.
- Maintain accurate electronic and paper records, ensuring confidentiality at all times.
- Deliver a welcoming and professional front-of-house service for service users, carers and partner agencies.
- Work collaboratively with colleagues to support the effective day-to-day running of the service and provide cover across the administration team when required.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
383-ACA-7792-26
Job locations
Dale Bank View
Civic Way
Swadlincote
DE11 0AD
United Kingdom
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Qualifications
Essential
- RSA III/OCR Typewriting/text processing or equivalent typing/word processing qualification or demonstrable experience
- English Language GCSE Grade C or equivalent qualification
Desirable
- IT qualification/demonstrable experience
- Worked in NHS administration previously
Skills
Essential
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills
- Excellent organisational skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimum supervision
- Note/minute taking abilities and experience
Desirable
- Ability to audio type
Knowledge/Experience
Essential
- Experience using Microsoft computer packages
- Previous clerical/administration experience
- Excellent customer care skills
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
Desirable
- Use of clinical software/packages
- Ability to prioritise administration duties and delegate to meet team needs
- Experience of facilitating supervision with colleagues
Person Specification
Qualifications
Essential
- RSA III/OCR Typewriting/text processing or equivalent typing/word processing qualification or demonstrable experience
- English Language GCSE Grade C or equivalent qualification
Desirable
- IT qualification/demonstrable experience
- Worked in NHS administration previously
Skills
Essential
- Good standard of spelling and grammatical accuracy
- Excellent written and verbal communication skills
- Excellent organisational skills
- Ability to work as part of a team
- Ability to prioritise and work to the required standards within defined time limits
- Ability to work on own initiative with minimum supervision
- Note/minute taking abilities and experience
Desirable
- Ability to audio type
Knowledge/Experience
Essential
- Experience using Microsoft computer packages
- Previous clerical/administration experience
- Excellent customer care skills
- Experience of dealing with telephone enquiries
- Willingness to undertake a wide range of administrative duties
Desirable
- Use of clinical software/packages
- Ability to prioritise administration duties and delegate to meet team needs
- Experience of facilitating supervision with colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Healthcare NHS Foundation Trust
Address
Dale Bank View
Civic Way
Swadlincote
DE11 0AD
United Kingdom
Employer's website
http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derbyshire Healthcare NHS Foundation Trust
Address
Dale Bank View
Civic Way
Swadlincote
DE11 0AD
United Kingdom
Employer's website
http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)