Job description

Job responsibilities

Job overview

We are looking for a motivated and experienced manager who can bring enthusiasm and energy to the assistant service manager role within Obstetrics & Gynaecology on a 6 month secondment.

The Assistant Service Manager will work closely with the Service Delivery Manager and Service Manager to provide a highly effective and efficient service delivery.

You will have an operational lead role for all administrative functions with additional responsibilities, working under the direction of the Service Delivery Manager.

Detailed job description and main responsibilities

The Assistant Delivery Manager assists the Service Delivery Manager/ Service Manager in the day-to-day operational management of the services/ specialities, to deliver high quality patient services within the resources available. Working under the supervision of the Service Delivery Manager/ Service Manager, this role will have a strong operational focus providing support for day-to-day management and administration of services/specialities and deputising for the Service Manager/ Service Delivery Manager.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Person Specification

Qualifications

Essential

• Postgraduate diploma level qualification or equivalent experience

Desirable

• Management qualification or equivalent experience

Experience

Essential

• Senior experience of office management
• Experience of supervising staff and developing staff potential
• Experience of handling complaints
• Experience of working in health service in a line management capacity
• Experience of working with and dealing with the general public.
• Experience of team working and building & maintaining effective working relationships in a multi-disciplinary environment

Desirable

• Experience of managing NHS waiting lists and tracking of patient tracking lists in the NHS
• Experience of booking patient appointments in the NHS
• Experience of managing a budget

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)