Job summary

We are currently recruiting for a Catering Assistant (Retail) to join our team working within The Lamp and The Bistro at Florence Nightingale Community Hospital.

This is an excellent opportunity to become part of a friendly and dedicated team committed to providing a high-quality catering and retail service to patients, visitors, and staff.

We are looking for compassionate, caring, hardworking, and flexible individuals who are passionate about delivering excellent customer service and enhancing the patient experience.

As a Catering Assistant, you will support the day-to-day operation of The Lamp and Bistro, serving food and beverages, operating tills, replenishing stock, maintaining a clean and welcoming environment, and ensuring high standards of food hygiene and customer care at all times.

We are seeking team members with excellent communication skills, a positive can-do attitude, and the ability to work effectively both independently and as part of a team. Flexibility is essential to meet the needs of the service.

Main duties of the job

The main duties of a Catering Assistant Retail working at Burton Hospital are to work as part of Facilities to carry out a variety of tasks associated with food preparation, food and beverage service to patients, visitors and staff.

• Delivering excellent customer care by demonstrating helpfulness, awareness, and compassion towards patients, visitors, staff, and colleagues.
• Serving food, beverages, and retail items in a professional and friendly manner.
• Carrying out cleaning duties in accordance with departmental cleaning schedules, including equipment, work surfaces, crockery, and cutlery.
• Maintaining high standards of food hygiene, cleanliness, and infection prevention.
• Supporting the day-to-day operation of the retail outlets as part of a collaborative team.

Closing date of applications: 13th October 2025

Interview date: 27th October 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.