Job summary

To provide a comprehensive Front of House/Receptionadministrative service in the Education Centre.The post holder will work in a busy environment with frequentcommunications by telephone, e-mail and visitors. They willwork within set procedures. Guidance and advice are readilyavailable from members of the Integrated Education (Medical) team.

To prioritise the demands of this role and work to tighttimescales, whilst maintaining the required standards.

Main duties of the job

The post holder will have specific responsibilities for:Information Management? Responsible for the management of the room booking system, ensuring that allresources in the Education Centre are used to their maximum capacity and totrouble-shoot any problems with external provider. Designated 'super-user' forsystem with access to add and remove users.? Provide information for reports of room usage in the Education Centre throughcollating appropriate data from the room booking system used in the EducationCentre for use in reports for various forums and meetings on behalf of theDeputy Head of Medical Education & Knowledge Services, Assistant DirectorHR (Education) and Programme Leader as required.? Maintain and report metrics, Key Performance Indicators (KPIs) linked to Trustand National Governance processes and produce data and information forreports as requested.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

374-CGLL0300

Job locations

EDGH

Eastbourne

BN21 2UD

United Kingdom

Job description

Job responsibilities

Please see attached Job Description.

If you have any further questions please do not hesitate to reach out.

Job description Job responsibilities Please see attached Job Description. If you have any further questions please do not hesitate to reach out.

Person Specification

Qualifications

Essential

• Good level of general education including Maths and English
• NVQ level 3 in Business Administration or equivalent level of knowledge and experience

Desirable

• ECDL or alternative IT qualification

Experience

Essential

• Evidence of good written and verbal communication skills
• Relevant experience in utilising IT including databases, room booking systems, AV technology and other Social Media systems
• Previous experience of working as part of a team in a busy environment

Desirable

• Ability to upload videos onto YouTube.
• Experience of recording and downloading teaching sessions/presentations.

Skills / Knowledge / Abilities

Essential

• Good working knowledge of IT systems including the Micro Soft Office package to at least an intermediate level.
• Able to maintain confidentiality
• Good team working skills
• Demonstrable evidence of high standard of inter-personal and team working skills and capability.

Desirable

• Customer Care and evidence of effective communication skills through previous work or voluntary activities.

Other

Essential

• Ability to travel across site in an efficient and timely manner

Person Specification Qualifications Essential Good level of general education including Maths and English NVQ level 3 in Business Administration or equivalent level of knowledge and experience Desirable ECDL or alternative IT qualification Experience Essential Evidence of good written and verbal communication skills Relevant experience in utilising IT including databases, room booking systems, AV technology and other Social Media systems Previous experience of working as part of a team in a busy environment Desirable Ability to upload videos onto YouTube. Experience of recording and downloading teaching sessions/presentations. Skills / Knowledge / Abilities Essential Good working knowledge of IT systems including the Micro Soft Office package to at least an intermediate level. Able to maintain confidentiality Good team working skills Demonstrable evidence of high standard of inter-personal and team working skills and capability. Desirable Customer Care and evidence of effective communication skills through previous work or voluntary activities. Other Essential Ability to travel across site in an efficient and timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

EDGH

Eastbourne

BN21 2UD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

EDGH

Eastbourne

BN21 2UD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)