Job summary

The Essex Wellbeing Service (EWS) Tobacco Control Team is a passionate and dedicated team committed to improving the health and wellbeing of Essex residents. Through the delivery of evidence-based smoking cessation support, the team plays a vital role in reducing health inequalities, preventing smoking-related illness, and helping individuals make positive, lasting changes to their lives.

Working as part of a supportive and forward-thinking service, the Tobacco Control Team provides personalised support to a diverse range of clients, helping them to overcome nicotine dependence and achieve a smoke-free future. The team works closely with healthcare professionals, community organisations, and local partners to ensure smoking cessation services are accessible, inclusive, and responsive to the needs of local communities.

This is an exciting opportunity to join a team that is making a real difference every day. We are looking for individuals who are passionate about public health, motivated by helping others, and committed to delivering high-quality, person-centred support. In return, you will be part of a welcoming and collaborative environment where innovation, professional development, and continuous improvement are encouraged and valued.

Main duties of the job

To manage caseloads efficiently and in line with service priorities.

To engage with individuals by telephone, using a holistic triage approach to assess readiness for change and identify the support needed to improve their lifestyle and wellbeing.

To support the SPA in onboarding and training new smoking specialist services

To deliver training to SPA Care Navigators on the new smoking specialist service introduced into the SPA.

The role involves supporting all individuals, with a strong focus on including vulnerable adults, MH, seldom heard communities. LTCs through the Single Point of Access and within clinic settings on an unsupervised basis. This may include instructing, assessing, providing advice and/or guidance on well-being, and requires full adherence to safeguarding and regulatory requirements.

Ensure all interactions comply with relevant policies, procedures, and professional standards.

When required, assist in delivering and promoting community health events and awareness campaigns across Essex to raise awareness about smoking cessation services

Accurately record and manage client information using systems such as SystmOne and Priority Digital Health.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

828-PROVIDE4280

Job locations

900 The Crescent

Colchester

CO4 9YQ

United Kingdom

Job description

Job responsibilities

Please see full job description for a detailed description of the role and a list of the main responsibilities

Thank you for applying for a role within Provide

Job description Job responsibilities Please see full job description for a detailed description of the role and a list of the main responsibilities Thank you for applying for a role within Provide

Person Specification

Qualifications

Essential

• Relevant Foundation degree in health and social care or community development Or Relevant Diploma plus relevant experience health improvement and community development
• Making Every Contact Count training or willingness to undertake it

Desirable

• Mental Health First Aid Level 2 Stop Smoking

Experience

Essential

• Evidence of working in public health.
• Clear understanding of behaviour changes methods and evidence of applying it
• Clear and demonstrable understanding of health inequalities and the main issues of health affecting the local community.
• Evidence of experience in partnership working and community development
• Experience of multi-agency working

Skills

Essential

• Ability to support behaviour change by applying behaviour change techniques.
• Able to manage own time.
• Excellent communications skills both written and verbal.
• Ability to interpret individual client data for optimal intervention planning
• Proactive in working collaboratively to achieve individual outcomes.
• Ability to be developmental and creative in approach.
• Solution-focused attitude.
• Must be IT literate with experience of all Microsoft Office applications.

Desirable

• Willingness to undertake further training as appropriate

Personal Attributes

Essential

• The Post holder be required to work from multiple sites within the locality as well as working from home
• Working in a mobile and agile way
• Flexible working within the operating hours of the service which will include evenings and weekends.
• Car owner/driver or ability to travel independently.

Person Specification Qualifications Essential Relevant Foundation degree in health and social care or community development Or Relevant Diploma plus relevant experience health improvement and community development Making Every Contact Count training or willingness to undertake it Desirable Mental Health First Aid Level 2 Stop Smoking Experience Essential Evidence of working in public health. Clear understanding of behaviour changes methods and evidence of applying it Clear and demonstrable understanding of health inequalities and the main issues of health affecting the local community. Evidence of experience in partnership working and community development Experience of multi-agency working Skills Essential Ability to support behaviour change by applying behaviour change techniques. Able to manage own time. Excellent communications skills both written and verbal. Ability to interpret individual client data for optimal intervention planning Proactive in working collaboratively to achieve individual outcomes. Ability to be developmental and creative in approach. Solution-focused attitude. Must be IT literate with experience of all Microsoft Office applications. Desirable Willingness to undertake further training as appropriate Personal Attributes Essential The Post holder be required to work from multiple sites within the locality as well as working from home Working in a mobile and agile way Flexible working within the operating hours of the service which will include evenings and weekends. Car owner/driver or ability to travel independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide CIC

Address

900 The Crescent

Colchester

CO4 9YQ

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Employer details

Employer name

Provide CIC

Address

900 The Crescent

Colchester

CO4 9YQ

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)