Job summary

We are recruiting for a House Keeper in Ashwell ward - Frailty, who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a friendly, motivated individual to join an exceptional team of midwifery and non clinical staff.

The Housekeeper will work as an integral part of the ward team and be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Within your role, you will be ensuring the delivery of our catering service and other specified tasks meet individual patient needs, as well as keeping track of stock control and other ward based tasks as determined by the ward manager.You will be keen to embrace our exciting service developments, whilst providing the best care possible to our patients.

The successful candidate will be required to work closely with contractors and support services departments, assist in the monitoring of quality standards ensuring deficiencies are dealt with in a professional and timely manner.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, will need to be balanced against service needs, our starting point will always be to find ways to support making them happen.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

361-UPL-8197608

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

• General Training qualifications

Desirable

• Evidence of basic good education
• Computer literacy

Previous Experience

Essential

• Polite telephone and verbal communications.
• Ability to work closely with all grades of staff.
• Dealing with enquiries/complaints.
• Adaptability, ability to prioritise work, especially under pressure.
• Customer service focused environment.

Desirable

• Previous employment within the NHS within a hospital environment or hotel industry.
• Training in food hygiene.
• Training in cleaning standards/small maintenance tasks.

Knowledge

Essential

• Knowledge of health and safety issues.
• Clerical procedures/ordering supplies.
• Dealing with public.

Desirable

• Patients nutritional needs.
• Waste management.
• Infection control issues.

Person Specification Qualifications/Training Essential General Training qualifications Desirable Evidence of basic good education Computer literacy Previous Experience Essential Polite telephone and verbal communications. Ability to work closely with all grades of staff. Dealing with enquiries/complaints. Adaptability, ability to prioritise work, especially under pressure. Customer service focused environment. Desirable Previous employment within the NHS within a hospital environment or hotel industry. Training in food hygiene. Training in cleaning standards/small maintenance tasks. Knowledge Essential Knowledge of health and safety issues. Clerical procedures/ordering supplies. Dealing with public. Desirable Patients nutritional needs. Waste management. Infection control issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)