Job summary

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.

Main duties of the job

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£33.33 to £55.91 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0026

Job locations

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.

Part and full time rota patterns available

Working from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality.
• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.
• Triage shifts based at our regional Head Office.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.
• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.
• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.
• Referring patients to alternative care settings, where appropriate.
• Supporting our Care Coordination Service from our regional Head Office.
• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.
• Achieved or working towards an MSc in Advanced Practice.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Shropshire, Telford and Wrekin locality.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay
• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.
• Generous clinical shift enhancements for all public holidays.
• Comprehensive induction programme and ongoing professional development.
• Continuous professional development with opportunities to maintain and enhance clinical skills.
• Access to bespoke training days with support from external healthcare specialists.
• Generouspension scheme and holiday entitlement.
• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Job description Job responsibilities Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.Part and full time rota patterns availableWorking from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality.Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.Triage shifts based at our regional Head Office.Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.About the roleOur Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.The key elements of the role include but are not limited to:Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.Referring patients to alternative care settings, where appropriate.Supporting our Care Coordination Service from our regional Head Office.Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.Please note that the support of a senior clinician is always available remotely during your shift.About youYou will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.Skills and experienceAbility to work autonomously both in-hours and out of hours.Achieved or working towards an MSc in Advanced Practice.Evidence of an equivalent accumulation of relevant experience and knowledge.Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).Ability to demonstrate a wide knowledge base and competency in clinical practice.Understanding of the emergency care pathways.Knowledge of primary health care issues affecting a diverse local population.Will have at least 2 years worth of prescribing experience.Completion of a clinical reasoning module e.g. PADRIP or equivalentAbout usOur Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Shropshire, Telford and Wrekin locality.We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.Why us?Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.What we offerCompetitive rates of payFlexibility and a varied portfolio of work, incorporating all areas of urgent care.Generous clinical shift enhancements for all public holidays.Comprehensive induction programme and ongoing professional development.Continuous professional development with opportunities to maintain and enhance clinical skills.Access to bespoke training days with support from external healthcare specialists.Generouspension scheme and holiday entitlement.Simply Health cash plan.ApplyTo obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]SafeguardingPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills & Experience
• Experience working within urgent care, primary care or emergency care pathways
• Strong clinical reasoning and triage skills, with the ability to manage risk and uncertainty
• Ability to work autonomously and make complex decisions under pressure
• Understanding of system pressures and patient flow within urgent and emergency care
• Experience supporting or working alongside ambulance services or care coordination functions (desirable)
• MSc in Advanced Practice (achieved or working towards), or equivalent experience
• Minimum of 2 years prescribing experience
• Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent)

Person Specification Experience Essential Skills & Experience Experience working within urgent care, primary care or emergency care pathways Strong clinical reasoning and triage skills, with the ability to manage risk and uncertainty Ability to work autonomously and make complex decisions under pressure Understanding of system pressures and patient flow within urgent and emergency care Experience supporting or working alongside ambulance services or care coordination functions (desirable) MSc in Advanced Practice (achieved or working towards), or equivalent experience Minimum of 2 years prescribing experience Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)