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Posted 19 day(s) ago
Reference: 2336884
Job summary
Are you an organised and experienced administrator with a strong understanding of data and information systems? We are looking for a Data and Administration Team Leader to join our team and play an important role in supporting the delivery of effective services for children, young people, families and partner organisations.
You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data, supporting local and national reporting requirements and contract monitoring.
You will also manage and develop management information systems, support data quality, produce performance reports and help colleagues make effective use of electronic systems. The role also includes leading and supporting an administrative team, including supervision, development and day to day deployment.
Working closely with colleagues across Compass and external partners, you will help ensure information is accurate, accessible and managed appropriately, while maintaining confidentiality and discretion at all times.
If you are ready to bring your organisation, data and leadership skills to a role that supports services for children and young people, we would love to hear from you.
Main duties of the job
We are looking for someone with experience of working in a busy administrative environment, with strong skills in data, reporting and information systems. You will have experience of producing and analysing statistical data using databases and spreadsheets, alongside strong Microsoft Office skills, particularly Word and Excel.
You will have experience of managing and supervising others, organising meetings, producing reports and working with sensitive service user information. You will be confident communicating with colleagues, customers and external partners and able to build positive working relationships.
You will need GCSE English Language and Maths or equivalent, an NVQ Level 3 in Business Administration or equivalent, and a Level 3 IT qualification or equivalent experience.
You will be organised, reliable and able to manage competing priorities and deadlines. You will also understand data protection, safeguarding and equality and diversity, with a commitment to maintaining confidentiality and promoting the welfare of children, young people and vulnerable adults.
If you are a motivated team player who can bring strong administration, data and leadership skills to Compass, we would love to hear from you.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 01.10.2026 Interview Date: 14.10.2026 #LI-BE1 #CompLivesDetails
Date posted
12 September 2026
Pay scheme
Other
Salary
£29,545 to £34,683 a year
Contract
Permanent
Working pattern
Full-time
Reference number
799
Job locations
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom
Job description
Job responsibilities
Are you an organised and experienced administrator with a strong understanding of data and information systems? We are looking for a Data and Administration Team Leader to join our team and play an important role in supporting the delivery of effective services for children, young people, families and partner organisations.
You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data, supporting local and national reporting requirements and contract monitoring.
You will also manage and develop management information systems, support data quality, produce performance reports and help colleagues make effective use of electronic systems. The role also includes leading and supporting an administrative team, including supervision, development and day to day deployment.
Working closely with colleagues across Compass and external partners, you will help ensure information is accurate, accessible and managed appropriately, while maintaining confidentiality and discretion at all times.
If you are ready to bring your organisation, data and leadership skills to a role that supports services for children and young people, we would love to hear from you.
Job description
Job responsibilities
Are you an organised and experienced administrator with a strong understanding of data and information systems? We are looking for a Data and Administration Team Leader to join our team and play an important role in supporting the delivery of effective services for children, young people, families and partner organisations.
You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data, supporting local and national reporting requirements and contract monitoring.
You will also manage and develop management information systems, support data quality, produce performance reports and help colleagues make effective use of electronic systems. The role also includes leading and supporting an administrative team, including supervision, development and day to day deployment.
Working closely with colleagues across Compass and external partners, you will help ensure information is accurate, accessible and managed appropriately, while maintaining confidentiality and discretion at all times.
If you are ready to bring your organisation, data and leadership skills to a role that supports services for children and young people, we would love to hear from you.
Person Specification
Qualifications
Essential
- English Language and Maths - GCSE A C or equivalent qualification
- NVQ level 3 Business Administration or equivalent
- Level 3 IT Qualification/Training in Word, Excel and Microsoft Office Packages or equivalent experience
Experience
Essential
- Systems:
- Experience in dealing with phone calls and email enquiries
- Experience of inputting and producing statistical data and reports on databases and spreadsheets
- Experience in Microsoft Office Packages, Word, Powerpoint, and Excel
- Experience in providing support to others based in different locations
- Operational:
- Working in a busy office environment where multi-tasking is essential
- Organising, attending and taking minutes of meetings, producing reports, managing and analysing data and service user records
- Liaising with clients/customers via the telephone, email and in person in a busy customer service environment.
- Experience of managing and supervising others within a team.
Additional Criteria
Essential
- Computer packages including Microsoft Office
- Understanding of the Data Protection legislation and how to manage data
- Understanding safeguarding issues relating to children, young people and vulnerable adults
- Understanding of Equality and Diversity legislation and guidance
- Ability to fulfil the full range of duties and responsibilities in different venues including working from home, office, outreach and community locations.
- Working to deadlines and managing multiple projects/tasks
- Handling sensitive and confidential information and maintain discretion and confidentiality
- Driver with access to a vehicle or ability to travel efficiently to different locations across Coventry.
- Ability and willingness to adopt a flexible approach to occasionally working outside normal office hours at different venues if required.
Person Specification
Qualifications
Essential
- English Language and Maths - GCSE A C or equivalent qualification
- NVQ level 3 Business Administration or equivalent
- Level 3 IT Qualification/Training in Word, Excel and Microsoft Office Packages or equivalent experience
Experience
Essential
- Systems:
- Experience in dealing with phone calls and email enquiries
- Experience of inputting and producing statistical data and reports on databases and spreadsheets
- Experience in Microsoft Office Packages, Word, Powerpoint, and Excel
- Experience in providing support to others based in different locations
- Operational:
- Working in a busy office environment where multi-tasking is essential
- Organising, attending and taking minutes of meetings, producing reports, managing and analysing data and service user records
- Liaising with clients/customers via the telephone, email and in person in a busy customer service environment.
- Experience of managing and supervising others within a team.
Additional Criteria
Essential
- Computer packages including Microsoft Office
- Understanding of the Data Protection legislation and how to manage data
- Understanding safeguarding issues relating to children, young people and vulnerable adults
- Understanding of Equality and Diversity legislation and guidance
- Ability to fulfil the full range of duties and responsibilities in different venues including working from home, office, outreach and community locations.
- Working to deadlines and managing multiple projects/tasks
- Handling sensitive and confidential information and maintain discretion and confidentiality
- Driver with access to a vehicle or ability to travel efficiently to different locations across Coventry.
- Ability and willingness to adopt a flexible approach to occasionally working outside normal office hours at different venues if required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Compass
Address
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom
Employer's website
Employer details
Employer name
Compass
Address
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom