Refine your search
Posted 19 day(s) ago
Reference: 2339542
Job summary
Practice Manager
Whittaker Lane Medical Centre, Prestwich, M25 1EX
Full-time | GP Surgery | Practice list size: 7,800 patients
An exciting opportunity to join our team
We are looking for an experienced, motivated and forward-thinking Practice Manager to lead the day-to-day operational management of our friendly GP surgery, serving a practice population of approximately 7,800 patients.
This is a key leadership role within the practice, working closely with the GP partners, clinical team and wider practice staff to ensure the surgery operates efficiently, safely and effectively while maintaining a high standard of patient care.
We are looking for someone who is organised, approachable and confident, with the leadership skills and experience to manage the many competing demands of modern general practice
Main duties of the job
We are seeking a Practice Manager who can demonstrate:
- Previous management experience within general practice or a similar primary care setting.
- Strong leadership and people-management skills.
- Excellent organisational and communication skills.
- A sound understanding of NHS general practice and the challenges facing primary care.
- Experience of managing budgets and financial processes.
About us
About the practice
We are a well established GP surgery with a registered list size of approximately 7,800 patients. We are committed to providing high-quality, accessible and patient centred care while supporting our staff to work effectively and enjoy a positive working environment.
We are looking for a Practice Manager who will bring energy, professionalism and strong leadership to the role and who is keen to work collaboratively with the partners and wider team as we continue to develop our services.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4834-26-0006
Job locations
2 Beaufort Street
Prestwich
Manchester
M25 1EX
United Kingdom
Job description
Job responsibilities
The role
As Practice Manager, you will have overall responsibility for the effective operational management of the practice. Your responsibilities will include:
- Providing strong leadership and management to the practice team.
- Overseeing the day-to-day running of the surgery and ensuring efficient systems and processes are in place.
- Working closely with the GP partners and clinical leads to support the practice's strategic development.
- Managing and supporting staff, including recruitment, induction, appraisals, training and performance management.
- Maintaining effective HR, employment and workforce processes.
- Overseeing practice finances, budgets, income and expenditure.
- Ensuring compliance with contractual, regulatory and governance requirements.
- Leading on areas such as CQC compliance, clinical governance, health & safety, information governance and risk management.
- Monitoring practice performance against NHS contractual requirements and local targets.
- Supporting the delivery of quality improvement initiatives and service development.
- Working with the wider Primary Care Network and local healthcare partners where appropriate.
- Ensuring effective communication with patients, staff and external organisations.
- Reviewing and improving practice policies, procedures and working practices.
- Supporting the practice to embrace new technology and develop innovative ways of working.
- Managing complaints and significant operational issues appropriately and professionally.
Job description
Job responsibilities
The role
As Practice Manager, you will have overall responsibility for the effective operational management of the practice. Your responsibilities will include:
- Providing strong leadership and management to the practice team.
- Overseeing the day-to-day running of the surgery and ensuring efficient systems and processes are in place.
- Working closely with the GP partners and clinical leads to support the practice's strategic development.
- Managing and supporting staff, including recruitment, induction, appraisals, training and performance management.
- Maintaining effective HR, employment and workforce processes.
- Overseeing practice finances, budgets, income and expenditure.
- Ensuring compliance with contractual, regulatory and governance requirements.
- Leading on areas such as CQC compliance, clinical governance, health & safety, information governance and risk management.
- Monitoring practice performance against NHS contractual requirements and local targets.
- Supporting the delivery of quality improvement initiatives and service development.
- Working with the wider Primary Care Network and local healthcare partners where appropriate.
- Ensuring effective communication with patients, staff and external organisations.
- Reviewing and improving practice policies, procedures and working practices.
- Supporting the practice to embrace new technology and develop innovative ways of working.
- Managing complaints and significant operational issues appropriately and professionally.
Person Specification
Qualifications
Essential
- Knowledge of employment law, HR processes and staff management
- An understanding of CQC requirements, governance and regulatory compliance
- The ability to analyse information, identify areas for improvement and implement change
- Confidence in making decisions and dealing with challenging situations
- A collaborative approach and the ability to build positive working relationships with clinicians, staff and external stakeholders
- A commitment to delivering excellent patient care and supporting a positive culture within the practice
Desirable
- AMSPAR Level 5
Person Specification
Qualifications
Essential
- Knowledge of employment law, HR processes and staff management
- An understanding of CQC requirements, governance and regulatory compliance
- The ability to analyse information, identify areas for improvement and implement change
- Confidence in making decisions and dealing with challenging situations
- A collaborative approach and the ability to build positive working relationships with clinicians, staff and external stakeholders
- A commitment to delivering excellent patient care and supporting a positive culture within the practice
Desirable
- AMSPAR Level 5
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Whittaker Lane Medical Centre
Address
2 Beaufort Street
Prestwich
Manchester
M25 1EX
United Kingdom
Employer's website
Employer details
Employer name
Whittaker Lane Medical Centre
Address
2 Beaufort Street
Prestwich
Manchester
M25 1EX
United Kingdom