Job summary

Oncology have an exciting opportunity for a Receptionist/Admin Officer.

Please be informed that this post is not eligible for sponsorship

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• To provide the first point of contact for patients attending the department for their appointments and treatments, presenting a friendly and efficient image.
• To ensure an effective and efficient booking service is provided within the Oncology Service.
• To ensure patient work lists and work flows are booked in a timely manner.
• Duties will be undertaken in a professional manner whilst maintaining a calm and caring environment.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B2-8294502

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• To provide the first point of contact for patients attending the department for their appointments, presenting a friendly and efficient image.
• To ensure an effective and efficient booking service is provided within the Oncology Service.
• Duties will be undertaken in a professional manner whilst maintaining a calm and caring environment.
• To ensure patient work lists and work flows are booked in a timely manner.

For further details of the role please see the attached job description.

Job description Job responsibilities To provide the first point of contact for patients attending the department for their appointments, presenting a friendly and efficient image. To ensure an effective and efficient booking service is provided within the Oncology Service. Duties will be undertaken in a professional manner whilst maintaining a calm and caring environment. To ensure patient work lists and work flows are booked in a timely manner. For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

• oBasic numeracy and literacy qualifications oNVQ 2 in business administration or equivalent or willing to work towards

Desirable

• oECDL qualification or equivalent

Experience

Essential

• oNHS or Public Sector experience oExperience of working in a busy public/administration environment

Knowledge

Essential

• oWorking knowledge of Microsoft Office packages i.e. Outlook, Word, Excel

Desirable

• oTraining and experience of using hospital systems such as CRRS, Soliton, EPR and Mmodal

Skills

Essential

• oAble to communicate clearly, both written and verbally oMaintains a high level of accuracy oAble to prioritise and organise own workload oAble to track information

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications Essential oBasic numeracy and literacy qualifications oNVQ 2 in business administration or equivalent or willing to work towards Desirable oECDL qualification or equivalent Experience Essential oNHS or Public Sector experience oExperience of working in a busy public/administration environment Knowledge Essential oWorking knowledge of Microsoft Office packages i.e. Outlook, Word, Excel Desirable oTraining and experience of using hospital systems such as CRRS, Soliton, EPR and Mmodal Skills Essential oAble to communicate clearly, both written and verbally oMaintains a high level of accuracy oAble to prioritise and organise own workload oAble to track information Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)