Job summary

We are looking to recruit aReceptionist/Admin Clerkto join our administrative team in this busy, friendly department.

The post holder will be based at the Cardio-Respiratory Unit at the Royal hospital and provide cover for a busy reception as well as the booking of cardiac and respiratory diagnostics, the main focus being the community ECG and BP service.

Applicants must display excellent verbal and written communication skills. Dealing with the public as well as colleagues in person, telephone and email communication is key to this role. This, together with carrying out admin tasks in the office will make this a varied and interesting role. Applicants will need excellent keyboard skills and have the ability to learn a range of computerised systems. The ability to adapt to new environments, be flexible and approachable is essential.**Please note this vacancy may close early once sufficient applications have been received**

Main duties of the job

To provide a quality booking and reception service within the Cardio-Respiratory Unit

Use hospital systems to book / cancel patient appointments.

Deal face to face with patient/clinicians queries and also over the phone.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-AMED-214-26

Job locations

Royal Liverpool Hospital

Precot street

Liverpool

L7 8XP

United Kingdom

Job description

Job responsibilities

Provide a quality booking and reception service within the Cardio-Respiratory Unit

Use hospital systems to book / cancel patient appointments.

Deal face to face with patient/clinicians queries and also over the phone.

Job description Job responsibilities Provide a quality booking and reception service within the Cardio-Respiratory Unit Use hospital systems to book / cancel patient appointments. Deal face to face with patient/clinicians queries and also over the phone.

Person Specification

Qualifications

Essential

• Basic GCSE C or above in Maths and English or equivalent

Desirable

• CLAIT or ECDL

Experience

Essential

• Previous Clerical experience

Desirable

• Previous hospital experience

Skills

Essential

• Good communication skills
• The ability to work as part of a team
• Ability to work to deadlines
• Ability to work under pressure and in emotive environment
• Ability to move stock

Desirable

• Office skills

Other

Essential

• Caring attitude for patients and their carers
• Commitment to completion of work tasks at high standard

Desirable

• Well motivated

Person Specification Qualifications Essential Basic GCSE C or above in Maths and English or equivalent Desirable CLAIT or ECDL Experience Essential Previous Clerical experience Desirable Previous hospital experience Skills Essential Good communication skills The ability to work as part of a team Ability to work to deadlines Ability to work under pressure and in emotive environment Ability to move stock Desirable Office skills Other Essential Caring attitude for patients and their carers Commitment to completion of work tasks at high standard Desirable Well motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Precot street

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Precot street

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)