Job summary

Are you are a motivated person who has experiences to bring to Outpatients?

Do you have a pro-active, forward thinking attitude towards providing an outstanding service for our patients?

An exciting opportunity has arisen for a healthcare assistant to join our outpatient team. The outpatient department is based across a number of general and specialty clinics. The post holder will develop their skills to support the team to provide an efficient service that delivers first class service to our patients and staff.

Band 3 salary will be dependent on knowledge, skills and experience.

Applicants who do not meet the full criteria for appointment at Band 3 may be appointed at Band 2 and supported through a structured development programme including completion of required competencies and qualifications with progression to Band 3 subject to evidence of competence and service need.

Main duties of the job

You must have basic literacy and numeracy skills and want to develop your knowledge and skills.

You will be a motivated team player and be committed to your own professional development. There is a requirement for you to be flexible to meet the needs of the clinics. In return we will support you to develop in the role.

Working alongside the outpatient team your role would be to support the team in setting and maintaining person centered high quality care and ensuring that patient safety and the patient experience are paramount.

***We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications***

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience per annum

Contract

Permanent

Working pattern

Full-time

Reference number

176-F-7937528

Job locations

Peterborough City Hospital

Edith Cavell Campus, Bretton gate

Peterborough

PE3 9GZ

United Kingdom

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Job description Job responsibilities Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Education and Qualifications

Essential

• oCompletion of short courses to undertake patient and clinical care duties, completion of a competency-based workbook or equivalent relevant experience to vocational qualification level 3
• oMaths and English skills equivalent to Level 1 Literacy and Numeracy
• oCompletion of Care Certificate or equivalent experience
• For Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework

Experience and Knowledge

Essential

• oCommitted to providing high quality patient care
• oUnderstands the needs of patients in an acute setting
• oExperience of working as a Healthcare Assistant
• oExperience of caring for patients in an acute setting
• oAbility and willingness to undertake delegated clinical duties
• oAbility to act as an advocate for patients
• oUnderstands the importance of professional behaviour at all times
• oUnderstands own role in delivery of care to meet patient's needs, including personal accountability and role boundaries
• oUnderstands the importance of following instructions and written procedures
• oExperience of working within a team

Key Skills

Essential

• oAbility to communicate clearly in English in writing, via IT, verbally and using the telephone
• oAbility to pass on information or results accurately
• oAbility to demonstrate kindness, compassion and empathy to others
• oAbility to provide patients with an environment that supports privacy and dignity
• oAbility to work under pressure
• oEnthusiastic and self-motivated and embraces change positively
• oAbility to uphold the Trust's values

Person Specification Education and Qualifications Essential oCompletion of short courses to undertake patient and clinical care duties, completion of a competency-based workbook or equivalent relevant experience to vocational qualification level 3 oMaths and English skills equivalent to Level 1 Literacy and Numeracy oCompletion of Care Certificate or equivalent experience For Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework Experience and Knowledge Essential oCommitted to providing high quality patient care oUnderstands the needs of patients in an acute setting oExperience of working as a Healthcare Assistant oExperience of caring for patients in an acute setting oAbility and willingness to undertake delegated clinical duties oAbility to act as an advocate for patients oUnderstands the importance of professional behaviour at all times oUnderstands own role in delivery of care to meet patient's needs, including personal accountability and role boundaries oUnderstands the importance of following instructions and written procedures oExperience of working within a team Key Skills Essential oAbility to communicate clearly in English in writing, via IT, verbally and using the telephone oAbility to pass on information or results accurately oAbility to demonstrate kindness, compassion and empathy to others oAbility to provide patients with an environment that supports privacy and dignity oAbility to work under pressure oEnthusiastic and self-motivated and embraces change positively oAbility to uphold the Trust's values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus, Bretton gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus, Bretton gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)