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Patient Services Assistant
University Hospitals Plymouth NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2345095
Job summary
Patient Services Assistant
We are looking for an enthusiastic and motivated individual for this essential role to support the Tavistock Hospital.
The post holder will work as an integral part of the ward team ensuring a high quality service to patients.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The main elements of the role are ensuring the delivery of general environmental cleaning all areas including responsibility for daily and weekly cleaning of patient equipment and all related work including
The post holder is expected to comply with Trust Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection and comply with food safety and hygiene training.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.
The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment manager for this post who will put you into contact with the recruitment team.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date.
If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
216-LT-CO8237338
Job locations
Tavistock Hospital
Spring Hill
Tavistock
PL19 8LD
United Kingdom
Job description
Job responsibilities
Work with the Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
For further details please see attached JD&PS.
Job description
Job responsibilities
Work with the Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
For further details please see attached JD&PS.
Person Specification
Qualifications
Essential
- GCSE's in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience.
- Willing to undertake training relevant to the position.
Desirable
- Basic Health & Safety awareness
Knowledge and Experience
Essential
- Customer care demonstrable experience.
Desirable
- Previous demonstrable healthcare experience.
Aptitude & Abilities
Essential
- Excellent interpersonal and communication skills.
- Proven ability to prioritise effectively and manage deadlines.
Person Specification
Qualifications
Essential
- GCSE's in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience.
- Willing to undertake training relevant to the position.
Desirable
- Basic Health & Safety awareness
Knowledge and Experience
Essential
- Customer care demonstrable experience.
Desirable
- Previous demonstrable healthcare experience.
Aptitude & Abilities
Essential
- Excellent interpersonal and communication skills.
- Proven ability to prioritise effectively and manage deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Tavistock Hospital
Spring Hill
Tavistock
PL19 8LD
United Kingdom
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Tavistock Hospital
Spring Hill
Tavistock
PL19 8LD
United Kingdom
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)