Job summary

This post is 17.5 hours - Hours will be discussed at interview

We are looking to recruit a Receptionist to support the Axess Sexual Health service in Knowsley.

The service currently works across 3 sites:

• The Arch, Knowsley
• St Chads Clinic, Kirkby
• Halewood

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working various shifts on a rota basis across the Knowsley, Kirkby and Halewood sites. Clinics are open Monday - Saturday with a combination of booked and walk-in clinics.

Please ensure to check the task list for full details of role prior to applying

Main duties of the job

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working across Knowsley/ Kirkby and Halewood sites.

The successful candidate will be expected to work various shift patterns to cover the clinic opening times above over a 6 day week (Monday- Saturday) to meet the needs of the service and will be discussed at interview.

Possibility to split the full time post into two part time positions can be discussed at interview.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-218-26-B

Job locations

Axess Sexual Health Knowsley

The Arch, 2 Ellison Grove,

Huyton

L36 9GA

United Kingdom

Job description

Job responsibilities

Working on reception desks across Knowsley, Kirkby and Halewood taking calls on the telephone triage line, checking patients into the EPR System on the walk-in and booked appointment clinics.

Please see job description and refer to overview of job task list for further information.

Job description Job responsibilities Working on reception desks across Knowsley, Kirkby and Halewood taking calls on the telephone triage line, checking patients into the EPR System on the walk-in and booked appointment clinics. Please see job description and refer to overview of job task list for further information.

Person Specification

Qualifications

Essential

• Computer / typing skills RSA2/equivalent
• GCSE/Equivalent

Experience

Essential

• Experience of dealing with confidential matters
• Experience of working in a busy office

Skills

Essential

• Effective communication and interpersonal skills
• Ability to work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule work

Desirable

• Ability to use Word / Excel

Other

Essential

• Ability to adapt and a flexible approach to change

Knowledge

Essential

• Understanding of issues around confidentiality

Person Specification Qualifications Essential Computer / typing skills RSA2/equivalent GCSE/Equivalent Experience Essential Experience of dealing with confidential matters Experience of working in a busy office Skills Essential Effective communication and interpersonal skills Ability to work effectively within teams Ability to work in a confidential and sensitive manner Ability to plan, prioritise and schedule work Desirable Ability to use Word / Excel Other Essential Ability to adapt and a flexible approach to change Knowledge Essential Understanding of issues around confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Knowsley

The Arch, 2 Ellison Grove,

Huyton

L36 9GA

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Knowsley

The Arch, 2 Ellison Grove,

Huyton

L36 9GA

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)