Refine your search
CHC Assistant
NHS Greater Manchester Integrated Care View all jobs
Posted 16 day(s) ago
Reference: 2345472
Job summary
Previous applicants need not apply
As CHC Assistant, your role will be to provide administrative support to the CHC Office Manager and the Continuing and Complex Healthcare Team performing a wide range of administrative functions including maintaining office systems and processes, scanning and data inputting.
CHC is a friendly, busy team where colleagues work together to meet the needs of the service. You will be required to work closely with your colleagues but also have the confidence to work on your own initiative and handle sensitive situations. Due to the fast-paced environment, the ability to multi-task and prioritise your workload is essential.
Main duties of the job
First point of contact for telephone queries, re-directing and escalating any issues, as appropriate.
Arrange various meetings on behalf of the Nurse Assessors including Multi-disciplinary Meetings (MDTs) and Review meetings.
Inputting/updating patient data system.
About us
Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
896-REF2026-02-B
Job locations
1st Floor, Stopford House
Piccadilly
Stockport
SK1 3XE
United Kingdom
Job description
Job responsibilities
You will be the first point of contact for telephone queries. This could be from a variety of sources including colleagues, other professionals or members of the public.
Inputting case notes and accurately updating the data management system is an important and integral part of the role, where attention to detail is essential.
Good communication skills along with the ability to plan and prioritise your workload is essential.
Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.
Job description
Job responsibilities
You will be the first point of contact for telephone queries. This could be from a variety of sources including colleagues, other professionals or members of the public.
Inputting case notes and accurately updating the data management system is an important and integral part of the role, where attention to detail is essential.
Good communication skills along with the ability to plan and prioritise your workload is essential.
Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.
Person Specification
Knowledge
Essential
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
- Understanding of Confidentiality and Data Protection Act
Desirable
- Knowledge of NHS issues
Qualifications
Essential
- English GCSE or equivalent
- IT skills/relevant qualifications
Desirable
- Typing qualifications
Experience
Essential
- Administrative/ secretarial experience including initiating and maintaining office systems
- Demonstrable experience in dealing with the public
Desirable
- Experience of minute taking
Competencies
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users; ability to handle sensitive situations
- Ability to work under pressure in a busy working environment and able to multi-task
- Effective team working
Person Specification
Knowledge
Essential
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
- Understanding of Confidentiality and Data Protection Act
Desirable
- Knowledge of NHS issues
Qualifications
Essential
- English GCSE or equivalent
- IT skills/relevant qualifications
Desirable
- Typing qualifications
Experience
Essential
- Administrative/ secretarial experience including initiating and maintaining office systems
- Demonstrable experience in dealing with the public
Desirable
- Experience of minute taking
Competencies
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users; ability to handle sensitive situations
- Ability to work under pressure in a busy working environment and able to multi-task
- Effective team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
1st Floor, Stopford House
Piccadilly
Stockport
SK1 3XE
United Kingdom
Employer's website
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
1st Floor, Stopford House
Piccadilly
Stockport
SK1 3XE
United Kingdom