Job summary

An exciting opportunity has arisen for a motivated and enthusiastic individual to join the administration team within the Rheumatology service at Aintree Hospital, Liverpool.

This is a part-time, fixed term position.

The successful candidate must be able to undertake all administrative duties, with the minimum of supervision, although full training and support will be provided.

Main duties of the job

To provide a comprehensive admin support to the Clinical Nurse Specialist (CNS) team within Rheumatology, including coordination of the Rheumatology Nurse Advice line each morning. Other duties include booking patient appointments, liaising with Clinic Utilisation Clerk for population of clinics as advised by CNS team colleagues.

You must be able to organise your own workload and coordinate activities with the other team members to ensure that an efficient service is provided.

It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times.

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

287-AMED-325-26

Job locations

Aintree Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Job description

Job responsibilities

• Coordination and daily monitoring of Nurse Advice Line for rheumatology patients, including triage to appropriate colleagues. This includes dealing with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required.
• Booking of patients to allocated CNS clinics, using Trust systems in accordance with policy.
• Transcription, edit and issue of clinic reports following Trust guidelines.
• Clinic utilisation in liaison with CNS and Clinic Utilisation Clerk, including management of clinic cancellations for leave/sickness absence, including notification to appropriate personnel in accordance with Trust policy.

Job description Job responsibilities Coordination and daily monitoring of Nurse Advice Line for rheumatology patients, including triage to appropriate colleagues. This includes dealing with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required. Booking of patients to allocated CNS clinics, using Trust systems in accordance with policy. Transcription, edit and issue of clinic reports following Trust guidelines. Clinic utilisation in liaison with CNS and Clinic Utilisation Clerk, including management of clinic cancellations for leave/sickness absence, including notification to appropriate personnel in accordance with Trust policy.

Person Specification

Knowledge

Essential

• Understanding of issues around confidentiality

Skills

Essential

• Excellent organisational skills
• Good communication skills
• Excellent Customer Care Skills

Desirable

• Ability to use Word / Excel

Qualifications

Essential

• Computer / Typing Skills RSA2/ equivalent
• Educated to GCSE standard/equivalent

Experience

Essential

• Experience of dealing with confidential matters
• Experience of working in a busy office

Person Specification Knowledge Essential Understanding of issues around confidentiality Skills Essential Excellent organisational skills Good communication skills Excellent Customer Care Skills Desirable Ability to use Word / Excel Qualifications Essential Computer / Typing Skills RSA2/ equivalent Educated to GCSE standard/equivalent Experience Essential Experience of dealing with confidential matters Experience of working in a busy office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)