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Severn Valley Medical Practice

Administrator

Severn Valley Medical Practice View all jobs

North East England
Permanent
Information Technology Specialist

Posted 15 day(s) ago

Reference: 2347671

Job summary

This is a part-time position working 22.5 hours per week over three days, with the following working pattern:

  • Tuesday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)
  • Wednesday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)
  • Friday: 8:00am to 4:00pm (Includes a 30 minute unpaid break)
Main duties of the job

Candidates will need to demonstrate excellent communication and organisational skills, together with a good level of computer literacy. We are looking for a motivated, proactive and reliable individual who is able to work accurately, manage their workload effectively and use their own initiative when required. The successful candidate will be keen to learn, committed to delivering a high standard of work and able to work both independently and as part of a team. Previous experience within a GP practice or healthcare setting would be advantageous, although full training will be provided for the right candidate.

About us

Severn Valley Medical Practice is a well-established GP practice providing care to approximately 22,000 patients across two sites in Worcester. We pride ourselves on delivering high-quality patient care in a supportive and friendly environment. Our experienced multidisciplinary team includes GPs, Advanced Nurse Practitioners, Nurses, a dedicated Management Team, and skilled Administrative and Reception Teams, all working together to deliver outstanding care and services to our patients.

Details
Date posted

17 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4443-26-0916

Job locations

Henwick Halt Medical Practice

1 Ingles Drive, St Johns

Worcester

WR2 5HL

United Kingdom


Lyppard Grange Medical Centre

Ankerage Green

WORCESTER

WR4 0DZ

United Kingdom


Job description
Job responsibilities

  • Review, prepare and organise incoming patient medical records, including both paper records and GP2GP electronic transfers, in accordance with the Practice Summarising Policy.
  • Cull, sort and assess patient records and correspondence in preparation for clinical summarising.
  • Accurately summarise and Read Code relevant medical history into patient records, ensuring consistency, accuracy and completeness.
  • Organise and maintain patient medical records, harmonising problem titles, grouping symptom development appropriately and assigning the correct status to medical information.
  • Provide administrative support for referral management and referral-related correspondence.
  • Process Subject Access Requests (SARs) in accordance with practice procedures and data protection legislation.
  • Manage requests for medical reports and supporting information, including DVLA, insurance, solicitor, adoption and fostering, military, occupational health and benefit-related reports, including PIP.
  • Liaise with GPs, external organisations and healthcare providers regarding records, reports and information requests.
  • Recognise the limits of own knowledge and seek guidance from colleagues or line managers when necessary.
  • File, archive and securely store medical records and associated documentation in accordance with practice policies.
  • Maintain the highest standards of confidentiality, information governance and data security at all times, both within and outside the workplace.
  • Support the wider administration team with general administrative duties as required.
    • Job description
    Job responsibilities

  • Review, prepare and organise incoming patient medical records, including both paper records and GP2GP electronic transfers, in accordance with the Practice Summarising Policy.
  • Cull, sort and assess patient records and correspondence in preparation for clinical summarising.
  • Accurately summarise and Read Code relevant medical history into patient records, ensuring consistency, accuracy and completeness.
  • Organise and maintain patient medical records, harmonising problem titles, grouping symptom development appropriately and assigning the correct status to medical information.
  • Provide administrative support for referral management and referral-related correspondence.
  • Process Subject Access Requests (SARs) in accordance with practice procedures and data protection legislation.
  • Manage requests for medical reports and supporting information, including DVLA, insurance, solicitor, adoption and fostering, military, occupational health and benefit-related reports, including PIP.
  • Liaise with GPs, external organisations and healthcare providers regarding records, reports and information requests.
  • Recognise the limits of own knowledge and seek guidance from colleagues or line managers when necessary.
  • File, archive and securely store medical records and associated documentation in accordance with practice policies.
  • Maintain the highest standards of confidentiality, information governance and data security at all times, both within and outside the workplace.
  • Support the wider administration team with general administrative duties as required.
    • Person Specification
    Qualifications
    Essential
    • Essential criteria
    • Educated to GCSE level (or equivalent) English and Maths grade A to C
    Desirable
    • NVQ Level 3 qualification in Business Administration, Customer Service, or an equivalent qualification.
    • Experience using the IGPR system and processing medical record requests.
    • Experience of managing and delivering a range of administrative processes within a busy office or healthcare environment.
    • Experience processing Subject Access Requests (SARs), medical reports, or patient record documentation.
    Experience
    Desirable
    • Experience of working within a GP practice or primary care setting is desirable but not essential. We welcome applications from candidates who can demonstrate transferable skills and a willingness to learn.
    Person Specification
    Qualifications
    Essential
    • Essential criteria
    • Educated to GCSE level (or equivalent) English and Maths grade A to C
    Desirable
    • NVQ Level 3 qualification in Business Administration, Customer Service, or an equivalent qualification.
    • Experience using the IGPR system and processing medical record requests.
    • Experience of managing and delivering a range of administrative processes within a busy office or healthcare environment.
    • Experience processing Subject Access Requests (SARs), medical reports, or patient record documentation.
    Experience
    Desirable
    • Experience of working within a GP practice or primary care setting is desirable but not essential. We welcome applications from candidates who can demonstrate transferable skills and a willingness to learn.
    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details
    Employer name

    Severn Valley Medical Practice

    Address

    Henwick Halt Medical Practice

    1 Ingles Drive, St Johns

    Worcester

    WR2 5HL

    United Kingdom


    Employer's website

    https://www.severnvalleymedicalpractice.co.uk/ (Opens in a new tab)

    Employer details
    Employer name

    Severn Valley Medical Practice

    Address

    Henwick Halt Medical Practice

    1 Ingles Drive, St Johns

    Worcester

    WR2 5HL

    United Kingdom


    Employer's website

    https://www.severnvalleymedicalpractice.co.uk/ (Opens in a new tab)