Second Step

Team Manager

Second Step View all jobs


North East England
Permanent
Nurse Manager
GBP 0 - 38,420 per year

Posted 15 day(s) ago

Reference: 2347748


Job summary

North Somerset Wellbeing College provides free psycho-educational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and in person at community venues across the county. The sessions are designed to explore, improve, and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.

Main duties of the job

We have an exciting opportunity for someone to lead our small, friendly team in North Somerset. As a Team Manager, you will provide support and guidance to tutors to work in a psychologically and trauma informed way, be values led and be looking to grow both personally and professionally. You will have experience of managing and directing a community-based service working within a psycho-educational/recovery college approach utilising co-production methods. As well as proven experience of budget/financial management, you will have excellent IT skills, working on MS Office programmes, systems/databases and the ability to understand and use performance information to drive ongoing service improvement. The successful candidate will have the ability to develop and manage relationships with key partners, and experience of leading a dispersed team, providing effective team supervision, support and guidance.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Details
Date posted

17 September 2026

Pay scheme

Other

Salary

£38,420 a year

Contract

Permanent

Working pattern

Part-time

Reference number

SEC1237066

Job locations

For All Healthy Living Centre

Weston-super-Mare

BS23 3SJ

United Kingdom


Job description
Job responsibilities

Ensure that service runs effectively on a day-to-day basis meeting targets as agreed with Service Manager. Effectively manage team to ensure that service objectives and standards are met and that development plans for all service staff are produced that support the people development objectives of the organisation. Produce regular service reports and assist Senior Operations Manager to carry out monitoring and evaluation activities for department. Support the development and implementation of policies and procedures in line with legislation and recognised best practice. Facilitate service user and carer co-production, feedback and involvement in organisation and services.

Job description
Job responsibilities

Ensure that service runs effectively on a day-to-day basis meeting targets as agreed with Service Manager. Effectively manage team to ensure that service objectives and standards are met and that development plans for all service staff are produced that support the people development objectives of the organisation. Produce regular service reports and assist Senior Operations Manager to carry out monitoring and evaluation activities for department. Support the development and implementation of policies and procedures in line with legislation and recognised best practice. Facilitate service user and carer co-production, feedback and involvement in organisation and services.

Person Specification
Experience
Essential
  • Proven experience of effective team supervision
  • Proven experience working in a community-based service (e.g. supported housing service, community mental health team, day centre, education)
  • Proven experience of effective risk management and working within standard operating procedures
  • Proven experience of budget / financial management
Desirable
  • Experience of innovating and implementing new services
Person Specification
Experience
Essential
  • Proven experience of effective team supervision
  • Proven experience working in a community-based service (e.g. supported housing service, community mental health team, day centre, education)
  • Proven experience of effective risk management and working within standard operating procedures
  • Proven experience of budget / financial management
Desirable
  • Experience of innovating and implementing new services
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Second Step

Address

For All Healthy Living Centre

Weston-super-Mare

BS23 3SJ

United Kingdom


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Employer details
Employer name

Second Step

Address

For All Healthy Living Centre

Weston-super-Mare

BS23 3SJ

United Kingdom


Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)