Job summary

The Mortuary & Bereavement Assistant is responsible for supporting the Bereavement Officer in delivering a sensitive, responsive, and high-quality bereavement care service in accordance with Trust policies, statutory requirements, and relevant legislation. This role requires knowledge of bereavement processes, cultural considerations, advanced interpersonal skills, and the ability to liaise effectively with internal teams and external agencies.

The post holder will provide operational support within the Bereavement Office and, when required, undertake mortuary duties under supervision, ensuring accurate documentation, dignity, and compliance with legal and ethical standards.

Main duties of the job

Provide cross-site support across Bereavement and Mortuary services, acting as a first point of contact for families, staff, and external agencies. Maintain accurate records in line with Trust policy, GDPR, and legal requirements. Liaise with Registrars, Coroner's Office, Medical Examiners, and clinical teams to ensure timely completion of documentation.

Coordinate family visits and ensure safe handling and release of the deceased and patient property. Assist with funeral arrangements and bereavement processes, including post-mortem consent (after training).

Undertake mortuary duties including booking-in, identification checks, preparation for viewing or release, and support to post-mortem activity. Maintain cleanliness and safety of facilities and equipment, participate in on-call rota, and support eye retrieval (after training).

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DTC-108-26

Job locations

CSSB Liverpool Clinical Laboratories

Liverpool

L7 8YE

United Kingdom

Job description

Job responsibilities

Detailed information regarding this position and the ideal candidate profile can be found in the accompanying document - pleasereview the attached job description for full details.

Job description Job responsibilities Detailed information regarding this position and the ideal candidate profile can be found in the accompanying document - pleasereview the attached job description for full details.

Person Specification

Qualifications

Essential

• HND or equivalent

Experience

Essential

• Evidence of organisational skills in all 3 categories (self, others, workload)
• Previous administration experience

Desirable

• Experience of dealing with deceased persons and bereaved families

Knowledge

Essential

• General awareness of health & safety

Desirable

• Evidence of knowledge of H&S implications when dealing with deceased persons
• Understanding of post-mortem examinations & coronial system, issues arising from Redfern report and understanding of registration procedures
• Evidence of appropriate knowledge and skills of Microsoft packages

Skills

Essential

• Evidence of effective oral communications skills

Desirable

• Keyboard skills
• Evidence of ability to write coherent documents
• Good teamwork skills
• Ability to work independently without supervision

Other

Desirable

• Hospital administration and finance arrangements
• Evidence of progression in knowledge and career
• Positive attitude towards change

Person Specification Qualifications Essential HND or equivalent Experience Essential Evidence of organisational skills in all 3 categories (self, others, workload) Previous administration experience Desirable Experience of dealing with deceased persons and bereaved families Knowledge Essential General awareness of health & safety Desirable Evidence of knowledge of H&S implications when dealing with deceased persons Understanding of post-mortem examinations & coronial system, issues arising from Redfern report and understanding of registration procedures Evidence of appropriate knowledge and skills of Microsoft packages Skills Essential Evidence of effective oral communications skills Desirable Keyboard skills Evidence of ability to write coherent documents Good teamwork skills Ability to work independently without supervision Other Desirable Hospital administration and finance arrangements Evidence of progression in knowledge and career Positive attitude towards change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

CSSB Liverpool Clinical Laboratories

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

CSSB Liverpool Clinical Laboratories

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)