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Divisional Director of Operations - Medicine & Emergency Care
Sandwell and West Birmingham NHS Trust View all jobs
Posted 14 day(s) ago
Reference: 2350691
Job summary
Divisional Director of Operations - Medicine & Emergency Care
Sandwell and West Birmingham NHS Trust
Shape the future of urgent, emergency, and medical care
This is an exceptional opportunity to join Sandwell and West Birmingham NHS Trust as our next Divisional Director of Operations for Medicine & Emergency Care.
As one of the Trust's most senior operational leaders, you will play a pivotal role in leading one of our largest and most strategically important Divisions at a time of significant opportunity and transformation. Working in partnership with the Clinical Director and Divisional Director of Nursing, you will be responsible for delivering high-quality, safe, and effective services across a diverse portfolio of medicine and emergency care services, ensuring the best possible outcomes and experiences for our patients.
This role offers the opportunity to influence services at scale, lead complex operational challenges, and contribute directly to the delivery of our organisational strategy within one of the largest integrated NHS providers in the region.
Main duties of the job
The Role
Reporting to the Chief Operating Officer, you will provide visible and inspirational leadership across the Division, with responsibility for:
- Delivering high-quality, patient-centred services that achieve national, regional, and local performance standards.
- Leading operational performance, service transformation, and continuous improvement programmes.
- Ensuring robust financial stewardship and delivery of agreed financial plans.
- Driving improvements in productivity, patient flow, quality, and patient experience.
- Developing strong clinical and operational partnerships across the Trust and wider health and care system.
- Leading and developing high-performing multidisciplinary teams through a culture of inclusion, innovation, and accountability.
- Contributing to corporate leadership and the achievement of Trust-wide objectives.
About us
Why Join Us?
At Sandwell and West Birmingham NHS Trust, we are proud of our people, our communities, and our ambition. Following the opening of the new Midland Metropolitan University Hospital and our ongoing programme of service transformation, there has never been a more exciting time to join us.
This is a unique opportunity to make a lasting impact on services that care for thousands of patients every day, while helping shape the future of healthcare delivery across our organisation and wider system.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 9
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
381-CO-8307163
Job locations
SWB NHS Trust
Lyndon
West Bromwich
B71 4HJ
United Kingdom
Job description
Job responsibilities
About You
We are looking for an experienced, credible, and ambitious NHS leader with:
- Significant senior operational management experience within a complex acute healthcare environment.
- A proven track record of delivering operational performance, transformation, and financial improvement.
- Extensive experience of working in partnership with senior clinicians and professional leaders.
- Strong strategic, analytical, and problem-solving skills.
- Excellent stakeholder engagement and influencing abilities.
- The resilience and leadership presence to operate successfully within a fast-paced and demanding environment.
- A commitment to compassionate leadership, equality, diversity, and inclusion.
You will be educated to degree level or equivalent and demonstrate evidence of significant leadership and management development commensurate with a senior executive role.
If you are an experienced operational leader with a passion for delivering outstanding patient care and leading transformational change, we would welcome your application.
Please see attached Job Description and Person Specification for details on the main duties and responsibilities
Job description
Job responsibilities
About You
We are looking for an experienced, credible, and ambitious NHS leader with:
- Significant senior operational management experience within a complex acute healthcare environment.
- A proven track record of delivering operational performance, transformation, and financial improvement.
- Extensive experience of working in partnership with senior clinicians and professional leaders.
- Strong strategic, analytical, and problem-solving skills.
- Excellent stakeholder engagement and influencing abilities.
- The resilience and leadership presence to operate successfully within a fast-paced and demanding environment.
- A commitment to compassionate leadership, equality, diversity, and inclusion.
You will be educated to degree level or equivalent and demonstrate evidence of significant leadership and management development commensurate with a senior executive role.
If you are an experienced operational leader with a passion for delivering outstanding patient care and leading transformational change, we would welcome your application.
Please see attached Job Description and Person Specification for details on the main duties and responsibilities
Person Specification
Experience
Essential
- Significant recent experience of Divisional management at a senior level in the NHS with, responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
Desirable
- A relevant clinical background
Qualifications
Essential
- Educated to degree level or equivalent.
- Management qualification, MBA or equivalent.
Desirable
- ECDL or equivalent Microsoft Office training/ expertise
Person Specification
Experience
Essential
- Significant recent experience of Divisional management at a senior level in the NHS with, responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
Desirable
- A relevant clinical background
Qualifications
Essential
- Educated to degree level or equivalent.
- Management qualification, MBA or equivalent.
Desirable
- ECDL or equivalent Microsoft Office training/ expertise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust
Lyndon
West Bromwich
B71 4HJ
United Kingdom
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust
Lyndon
West Bromwich
B71 4HJ
United Kingdom
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)