Job summary

We are looking for an enthusiastic, motivated and flexible Healthcare Support Worker to join our established team of nursing staff based at West Kent Place of Safety.

Please note: Visa sponsorship is not available for this role.The role involves providing care and support to people currently experiencing acute mental health difficulties requiring an inpatient admission.Commitment to meeting the needs of people with mental health problems and valuing their rights is a pre-requisite.You will be required to adopt a flexible working pattern and be committed to self-development and training.

Please kindly note that the successful candidate will be moving to the centralised place of safety at Priority House, Maidstone in October 2026.

Main duties of the job

• Consistently delivering a patient focused service, which promotes optimum independence.
• Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
• Offering appropriate support and advice to patients and their carers.
• Enabling patients to maintain and improve their independence by promoting involvement in therapeutic activity.
• Giving physical health care and physical health checks as required or instructed documenting the physical health checks on the early warning scoring system (NEWS2), chart and reporting changes to the nurse/healthcare professional in charge.
• Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Take a look at our Healthcare Assistant Video

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0843

Job locations

Priority House, Maidstone

HERMITAGE LANE

Hermitage Ln, Maidstone

ME16 9PH

United Kingdom

Job description

Job responsibilities

Please refer to the attached job description for full details and the main responsibilities of the role.

Job description Job responsibilities Please refer to the attached job description for full details and the main responsibilities of the role.

Person Specification

Training, Qualifications and Registration

Essential

• Care certificate or ability to obtain within 6 months
• Level 3 Qualification in Health and Social care or equivalent

Experience

Essential

• A varied and considerable experience of working within Mental Health/Learning Disabilities setting

Desirable

• NHS Experience

Knowledge and Skills

Essential

• Ability to communicate clearly both verbally and in writing
• To have a good understanding of mental health conditions appropriate to the setting
• Flexibility to undertake hours required: Long days 7:30am to 8pm, Nights 7:30pm-8am across 7 days week

Person Specification Training, Qualifications and Registration Essential Care certificate or ability to obtain within 6 months Level 3 Qualification in Health and Social care or equivalent Experience Essential A varied and considerable experience of working within Mental Health/Learning Disabilities setting Desirable NHS Experience Knowledge and Skills Essential Ability to communicate clearly both verbally and in writing To have a good understanding of mental health conditions appropriate to the setting Flexibility to undertake hours required: Long days 7:30am to 8pm, Nights 7:30pm-8am across 7 days week

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Priority House, Maidstone

HERMITAGE LANE

Hermitage Ln, Maidstone

ME16 9PH

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Priority House, Maidstone

HERMITAGE LANE

Hermitage Ln, Maidstone

ME16 9PH

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)