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Community Support Worker
Tees Esk and Wear Valleys NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 346-NYM-049-26-A
Job summary
The Hambleton and Richmondshire community mental health team for older people are looking to recruit a highly motivated band 3 Community Support Worker to join our multi-disciplinary team.
We are looking to recruit Community Support workers to form an integral part of our service, working under the supervision of the multi-disciplinary team to support us in delivering a high-quality service to the local population, across both Hambleton and Richmondshire.
This is an exciting opportunity to support people with both functional and organic mental illness in their own homes and care homes.
Full time and part-time hours are available
You must have the Right to Work in the UK in order to be successfully appointed to this role.Please note, the starting salary for this role would not meet the required salary threshold for this post to be eligible for sponsorship under the Health and Care (Skilled Worker) visa. https://www.gov.uk/health-care-worker-visa/your-job
Main duties of the job
The Band 3 Community Support Worker is an essential clinical role required to deliver care as delegated by registered clinicians, including supporting group work. The post holder will contribute to the provision of mental health care support through the monitoring of both mental and physical health and in delivering non-pharmacological interventions such as behaviour support. The post holder will also be required to take physical investigations including venepuncture and E.C.G's as part of medication monitoring.
The CSW's have an essential role to play in supporting Care Homes and to ensure positive working relationships and effective joint working between other Voluntary, Community and Social Enterprise Sector services.
While experience in mental health would be an advantage, training and development opportunities will be provided in these areas for the right applicant.
The successful candidate must hold the skills to work within a team effectively and must also be able to work independently using their own initiative.
The Hambleton and Richmondshire Community team is a multi-disciplinary team that includes a range of professionals from different disciplines, skills and backgrounds.
The team is friendly, supportive and keen to train and develop at all levels. This is an exciting opportunity to become part of a team, that continues to strive towards further developing the support offered to older people, their carers and families.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
346-NYM-049-26-A
Job locations
North Moor House
North Moor Road
Northallerton
DL6 2FG
United Kingdom
Job description
Job responsibilities
The CSW will link directly with Duty and Key Workers, will need to respond promptly with low-level advice and interventions to reduce carer stress, and escalate concerns for deteriorating patients to prevent care breakdown and support the team to deliver prompt care that can help to avoid unnecessary hospital admissions. They require extensive knowledge regarding community resources for patients, families and carers to support individuals to stay connected. CSWs also underpin the delivery of the teams Physical Health Interventions. They provide timely physical interventions such as phlebotomy and ECGs, ensuring safe monitoring during medication changes and early detection of health concerns. This role is fundamental to the smooth operation of the MDT and the delivery of core clinical pathways.
It would be beneficial for the candidate to have completed the Diploma in Health and Social Care Level 3. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
If the successful candidate does not have the required qualifications, they will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 3 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent to achieve the competencies. You will have a maximum of 2 years to complete this.
Your qualification must be accredited (officially recognised). This gives assurance that your qualification has met standards set by external regulators. The awarding body (examinations board) must be recognised by either Ofqual (for England); CCEA (for Northern Ireland); Welsh Government (for Wales) or SQA (for Scotland). Some examples of the awarding bodies we use/accept for Health and Social Care are: City and Guilds; NCFE; Cache; NOCN; Pearson.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role, it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.
Job description
Job responsibilities
The CSW will link directly with Duty and Key Workers, will need to respond promptly with low-level advice and interventions to reduce carer stress, and escalate concerns for deteriorating patients to prevent care breakdown and support the team to deliver prompt care that can help to avoid unnecessary hospital admissions. They require extensive knowledge regarding community resources for patients, families and carers to support individuals to stay connected. CSWs also underpin the delivery of the teams Physical Health Interventions. They provide timely physical interventions such as phlebotomy and ECGs, ensuring safe monitoring during medication changes and early detection of health concerns. This role is fundamental to the smooth operation of the MDT and the delivery of core clinical pathways.
It would be beneficial for the candidate to have completed the Diploma in Health and Social Care Level 3. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
If the successful candidate does not have the required qualifications, they will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 3 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent to achieve the competencies. You will have a maximum of 2 years to complete this.
Your qualification must be accredited (officially recognised). This gives assurance that your qualification has met standards set by external regulators. The awarding body (examinations board) must be recognised by either Ofqual (for England); CCEA (for Northern Ireland); Welsh Government (for Wales) or SQA (for Scotland). Some examples of the awarding bodies we use/accept for Health and Social Care are: City and Guilds; NCFE; Cache; NOCN; Pearson.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role, it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.
Person Specification
Qualifications
Essential
- Diploma in Health and Social Care level 3 or equivalent (or must be achieved within 2 years of commencement in post)
- Key skills in Literacy and Numeracy level 2 (or Successful completion of the Trust's full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post)
- Care Certificate (or Care Certificate must be achieved within 12 weeks of commencement in post)
- Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
Essential
- Previous experience as a Band 2/3 HCA or equivalent in a care environment. (Trainee post: no essential experience required)
Desirable
- Previous experience of working with people with mental/social health needs or learning disabilities
Knowledge
Essential
- Person centred care
- Awareness of legal frameworks including mental health legislation (within agreed timescale)
Skills
Essential
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Competency in record keeping (within agreed timescales)
- Breakaway techniques (within agreed timescales)
Desirable
- Competency in ECG and venepuncture
Personal Attributes
Essential
- Compassionate in meeting the needs of vulnerable people, their families and carers
- Able to work flexibly and cooperatively as part of a team
- Committed to continually quality and service improvement
- Self awareness and committed to continued personal development
Other requirements
Essential
- Ability to travel independently in accordance with trust policy and service need
Person Specification
Qualifications
Essential
- Diploma in Health and Social Care level 3 or equivalent (or must be achieved within 2 years of commencement in post)
- Key skills in Literacy and Numeracy level 2 (or Successful completion of the Trust's full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post)
- Care Certificate (or Care Certificate must be achieved within 12 weeks of commencement in post)
- Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
Essential
- Previous experience as a Band 2/3 HCA or equivalent in a care environment. (Trainee post: no essential experience required)
Desirable
- Previous experience of working with people with mental/social health needs or learning disabilities
Knowledge
Essential
- Person centred care
- Awareness of legal frameworks including mental health legislation (within agreed timescale)
Skills
Essential
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Competency in record keeping (within agreed timescales)
- Breakaway techniques (within agreed timescales)
Desirable
- Competency in ECG and venepuncture
Personal Attributes
Essential
- Compassionate in meeting the needs of vulnerable people, their families and carers
- Able to work flexibly and cooperatively as part of a team
- Committed to continually quality and service improvement
- Self awareness and committed to continued personal development
Other requirements
Essential
- Ability to travel independently in accordance with trust policy and service need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
North Moor House
North Moor Road
Northallerton
DL6 2FG
United Kingdom
Employer's website
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
North Moor House
North Moor Road
Northallerton
DL6 2FG
United Kingdom