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Posted 12 day(s) ago
Reference: 2353993
Job summary
As a Caseworker, you will provide comprehensive support to clients experiencing substance use issues, domestic abuse, and homelessness. You will guide clients through their treatment and recovery journey, implementing psychosocial interventions, developing recovery plans, and facilitating referrals to relevant services. Your work will help people achieve recovery.
Main duties of the job
- Conduct screenings and assessments to identify client needs.
- Develop and implement tailored recovery plans.
- Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
- Work proactively and flexibly to engage clients and meet service needs.
- Ensure adherence to all processes and procedures.
- Liaise with the clinical team to co-ordinate appropriate clinical interventions for clients.
About us
Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions, and a pathway to recovery.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
£32,046 to £33,673 a year
Contract
Permanent
Working pattern
Full-time
Reference number
F0120-1235281
Job locations
Fountain Court
119 Grange Road
Middlesbrough
TS1 2DT
United Kingdom
Job description
Job responsibilities
- Provide comprehensive care to clients with substance use issues, supporting them from their initial entry into service throughout their treatment and recovery journey.
- Completing screenings and assessments, delivering evidence-based interventions, planning for recovery, and completing care reviews.
- Identifying appropriate interventions, services, placements, and packages of support.
- Presenting funding requests and/or updates concerning client outcomes to an appropriate panel and monitoring/reviewing agreed plans/placements.
- Effectively managing a caseload of clients. Regularly reviewing cases, implementing actions, reviewing risk and following all safeguarding processes and procedures.
- Developing effective working relationships and communication with key voluntary and statutory services to embed a more solution-focused response to people with multiple needs.
- Carrying out risk assessments and risk management.
- Preforming proactive outreach including home visits, appointments in the community and outreach for street active/entrenched groups to enhance engagement and promote social inclusion.
- Identifying and addressing barriers/obstacles to treatment and developing innovative solutions to enhance accessibility.
- Planning service delivery contact flexibly to meet individual needs and adopting a proactive approach to engagement to maximise service accessibility. This includes delivering interventions peripatetically in a wide range of settings and communicating via a range of methods.
- Working alongside our Specialist Nurse Prescribers to support our substitution prescribing program.
- Working closely with clinical staff to ensure clients have access to appropriate clinical interventions.
- Ensuring strict adherence to all clinical pathways, processes and guidelines including titration and medication pathways.
- Supporting clients identified through the criminal justice system to reduce substance use related harm as well as reducing the risk of reoffending.
- Delivering DRR/ATR interventions in alignment with National Probation Service (NPS) court order requirements.
- Ensuring seamless transitions between police/court custody suites, prison, and community settings.
- Providing harm reduction information and implementing harm reduction strategies.
- Following processes relating to referrals for detox and rehab.
- Working alongside any relevant persons/services to plan safe exits from service and organising appropriate ongoing care.
- Ensuring accurate recordings of clients progression, records and plans.
- Ensuring clients have regular and up-to-date copies of their support plan and safety plan.
- Recording activity and results in an accurate and timely manner to support project evaluation as well as funding and research requirements.
- Making constructive use of supervision sessions as well as engaging in reflective practice.
- Commitment to continuous professional development.
- Working appropriately within professional boundaries.
Job description
Job responsibilities
- Provide comprehensive care to clients with substance use issues, supporting them from their initial entry into service throughout their treatment and recovery journey.
- Completing screenings and assessments, delivering evidence-based interventions, planning for recovery, and completing care reviews.
- Identifying appropriate interventions, services, placements, and packages of support.
- Presenting funding requests and/or updates concerning client outcomes to an appropriate panel and monitoring/reviewing agreed plans/placements.
- Effectively managing a caseload of clients. Regularly reviewing cases, implementing actions, reviewing risk and following all safeguarding processes and procedures.
- Developing effective working relationships and communication with key voluntary and statutory services to embed a more solution-focused response to people with multiple needs.
- Carrying out risk assessments and risk management.
- Preforming proactive outreach including home visits, appointments in the community and outreach for street active/entrenched groups to enhance engagement and promote social inclusion.
- Identifying and addressing barriers/obstacles to treatment and developing innovative solutions to enhance accessibility.
- Planning service delivery contact flexibly to meet individual needs and adopting a proactive approach to engagement to maximise service accessibility. This includes delivering interventions peripatetically in a wide range of settings and communicating via a range of methods.
- Working alongside our Specialist Nurse Prescribers to support our substitution prescribing program.
- Working closely with clinical staff to ensure clients have access to appropriate clinical interventions.
- Ensuring strict adherence to all clinical pathways, processes and guidelines including titration and medication pathways.
- Supporting clients identified through the criminal justice system to reduce substance use related harm as well as reducing the risk of reoffending.
- Delivering DRR/ATR interventions in alignment with National Probation Service (NPS) court order requirements.
- Ensuring seamless transitions between police/court custody suites, prison, and community settings.
- Providing harm reduction information and implementing harm reduction strategies.
- Following processes relating to referrals for detox and rehab.
- Working alongside any relevant persons/services to plan safe exits from service and organising appropriate ongoing care.
- Ensuring accurate recordings of clients progression, records and plans.
- Ensuring clients have regular and up-to-date copies of their support plan and safety plan.
- Recording activity and results in an accurate and timely manner to support project evaluation as well as funding and research requirements.
- Making constructive use of supervision sessions as well as engaging in reflective practice.
- Commitment to continuous professional development.
- Working appropriately within professional boundaries.
Person Specification
Experience
Essential
- Proven experience of working with a range of vulnerable and complex service users in a range of settings.
- Experience working in crisis intervention, need and risk assessment, advocacy and support for vulnerable service users.
- Experience of using/inputting on to information and caseload management systems.
Knowledge and Skills
Essential
- Working flexibly to meet the demands of the service.
- 1.Knowledge or experience of delivering creative and effective evidence-based interventions to improve service user outcomes.
- A strong working knowledge of local services and ability to work collaboratively with partners with the ability to galvanize a team around a service user to achieve the best outcomes.
- Ability to demonstrate good interpersonal and communication skills.
- Effective time management and organisational skills and the ability to manage competing work demands.
Desirable
- Knowledge of the legislative, guidance and policy framework for homelessness, substance misuse and domestic abuse and good understanding of issues faced by those experiencing homelessness, substance misuse and domestic abuse.
- Ability to engage service users in co-production including planning, delivery and evaluations of provision.
- Willingness to train in and work to a strength-based model of service delivery.
- Strong understanding of trauma and impact trauma has on capacity to access support.
- Knowledge of safeguarding adult and childrens procedures.
Middlesbrough Values
Essential
- Being passionate about working for Middlesbrough Council with a commitment to meeting our values.
Qualifications
Essential
- Access to own transport and a full UK Driving License with proof of business insurance prior to starting the role.
Desirable
- Maths and English GCSE or equivalent.
- Educated to degree level or equivalent.
- Vocational qualification in relation to substance misuse, domestic abuse or homelessness.
Person Specification
Experience
Essential
- Proven experience of working with a range of vulnerable and complex service users in a range of settings.
- Experience working in crisis intervention, need and risk assessment, advocacy and support for vulnerable service users.
- Experience of using/inputting on to information and caseload management systems.
Knowledge and Skills
Essential
- Working flexibly to meet the demands of the service.
- 1.Knowledge or experience of delivering creative and effective evidence-based interventions to improve service user outcomes.
- A strong working knowledge of local services and ability to work collaboratively with partners with the ability to galvanize a team around a service user to achieve the best outcomes.
- Ability to demonstrate good interpersonal and communication skills.
- Effective time management and organisational skills and the ability to manage competing work demands.
Desirable
- Knowledge of the legislative, guidance and policy framework for homelessness, substance misuse and domestic abuse and good understanding of issues faced by those experiencing homelessness, substance misuse and domestic abuse.
- Ability to engage service users in co-production including planning, delivery and evaluations of provision.
- Willingness to train in and work to a strength-based model of service delivery.
- Strong understanding of trauma and impact trauma has on capacity to access support.
- Knowledge of safeguarding adult and childrens procedures.
Middlesbrough Values
Essential
- Being passionate about working for Middlesbrough Council with a commitment to meeting our values.
Qualifications
Essential
- Access to own transport and a full UK Driving License with proof of business insurance prior to starting the role.
Desirable
- Maths and English GCSE or equivalent.
- Educated to degree level or equivalent.
- Vocational qualification in relation to substance misuse, domestic abuse or homelessness.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Middlesbrough Council
Address
Fountain Court
119 Grange Road
Middlesbrough
TS1 2DT
United Kingdom
Employer's website
Employer details
Employer name
Middlesbrough Council
Address
Fountain Court
119 Grange Road
Middlesbrough
TS1 2DT
United Kingdom