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Posted 12 day(s) ago
Reference: 2354347
Job summary
We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admin within the Residences Team. The Residences Team looks after doctors on-call rooms, longer term accommodation via tenancy agreements and the Bexley Patient Hotel.
Main duties of the job
The role requires liaising with a wide range of people across LTHT, both in person and via email/phone and beyond, and therefore excellent communication and interpersonal skills are essential. This is a very busy and demanding service, and the successful candidate will be required to use their initiative to prioritise work and meet deadlines. A major part of the role is to prepare long term accommodation between tenants. This involves raising maintenance issues and ordering any new items required. All stock for the properties then needs to be unpacked and the property staged for the next incoming tenant. There is also a requirement to move between sites in addition to responding to daily requests from tenants in our accommodation, therefore you will be required to be mobile and on your feet for some of your day. The post is full time. Working Monday Friday, 8am 4pm with a 30 min lunch break. This will be a challenging role, but for the right person offers an excellent development opportunity. Informal enquiries to [email protected] Shortlisted candidates will be invited to attend an assessment centre, with interviews for those who are successful at this, scheduled for 12th October 2026
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
002179
Job locations
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Job description
Job responsibilities
Interview Date: 12th October 2026
Why you should join our Team
Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates & Facilities Division keep the Trust sites running and manage one of the largest portfolios across the NHS.
Our Residences Dept provides accommodation for clinicians who are on call and for those who require longer term accommodation due to being newly recruited to the Trust. We also manage the Bexley Patient Hotel where Out of Area patients stay whilst receiving out patient treatment.
We are a small team of 3, consisting of one Residences Manager and two Administration Officers.
What you will bring to the role- Dealing with patients and doctors who require accommodation. This could be via telephone, email or in person.
- Answering email queries regarding all aspects of accommodation.
- To restock houses following departure of a tenant, and preparation for the next clinician who requires accommodation.
- To raise tenancy agreements and eviction documents when required.
- To take payment, and keep records of payments for accommodation.
- To attend meetings with service providers eg Facilities Staff
- To contribute to the production of information for distribution across the Trust including web based information.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description
Job responsibilities
Interview Date: 12th October 2026
Why you should join our Team
Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates & Facilities Division keep the Trust sites running and manage one of the largest portfolios across the NHS.
Our Residences Dept provides accommodation for clinicians who are on call and for those who require longer term accommodation due to being newly recruited to the Trust. We also manage the Bexley Patient Hotel where Out of Area patients stay whilst receiving out patient treatment.
We are a small team of 3, consisting of one Residences Manager and two Administration Officers.
What you will bring to the role- Dealing with patients and doctors who require accommodation. This could be via telephone, email or in person.
- Answering email queries regarding all aspects of accommodation.
- To restock houses following departure of a tenant, and preparation for the next clinician who requires accommodation.
- To raise tenancy agreements and eviction documents when required.
- To take payment, and keep records of payments for accommodation.
- To attend meetings with service providers eg Facilities Staff
- To contribute to the production of information for distribution across the Trust including web based information.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
Essential
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Desirable
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Experience
Essential
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Desirable
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Person Specification
Qualifications
Essential
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Desirable
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Experience
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)