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Band 3 Administrative Assistant
Birmingham and Solihull Mental Health NHS Foundation Trust View all jobs
Posted 10 day(s) ago
Reference: 2357401
Job summary
To provide a comprehensive administrative and secretarial support service to the Cascade Service and other psychological services within ICCR, as appropriate. To operate within the Division's/Team's systems and act as part of a wider administration/secretarial teams.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical teams.
To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Cascade Service other psychological services (where appropriate).
To provide cross cover and support to other teams in the event of absence planned or otherwise.
Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP's, Social workers, Service users, Carers and other appropriate agencies.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
436-8256025
Job locations
Thomas Telford House , Ardenleigh site
Kingsbury Road
Erdington
B24 9SA
United Kingdom
Job description
Job responsibilities
Responsibility for the receipt of correspondence and recording of all post to the Team
Word processing of correspondence, letters, reports..
Co-ordinating and sending out correspondence and reports for the clinical team in a timely and efficient manner
Arranging appointments for the clinical team, booking rooms and arranging the appropriate equipment.
Booking meetings on Microsoft Teams for the team
Supporting the CASCADE team with the organising of training. I.e. Booking venue and updating databases etc..
Supporting the team with booking internal consultations
Taking minutes for the teams business meeting informal notes of meetings, circulating appropriate documentation, as and when required.
To be responsible for the accurate filing into the care record and timely retrieval of the same when requested by a member of the team
Maintenance of an Office Diary to record all types of leave and absence for team managers and meeting information accordingly.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Job description
Job responsibilities
Responsibility for the receipt of correspondence and recording of all post to the Team
Word processing of correspondence, letters, reports..
Co-ordinating and sending out correspondence and reports for the clinical team in a timely and efficient manner
Arranging appointments for the clinical team, booking rooms and arranging the appropriate equipment.
Booking meetings on Microsoft Teams for the team
Supporting the CASCADE team with the organising of training. I.e. Booking venue and updating databases etc..
Supporting the team with booking internal consultations
Taking minutes for the teams business meeting informal notes of meetings, circulating appropriate documentation, as and when required.
To be responsible for the accurate filing into the care record and timely retrieval of the same when requested by a member of the team
Maintenance of an Office Diary to record all types of leave and absence for team managers and meeting information accordingly.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Qualifications
Essential
- RSA level 2 /3
- GCSE / O'levels C and above
Desirable
- NVQ in Buisness admin
Knowledge & Experience
Essential
- experience of dealing with a range of disciplinary agencies
- experience of dealing with sensitive issues / information
Desirable
- experience of working in a health care setting
personal qualities
Essential
- able to work on own initiative
Person Specification
Qualifications
Essential
- RSA level 2 /3
- GCSE / O'levels C and above
Desirable
- NVQ in Buisness admin
Knowledge & Experience
Essential
- experience of dealing with a range of disciplinary agencies
- experience of dealing with sensitive issues / information
Desirable
- experience of working in a health care setting
personal qualities
Essential
- able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Thomas Telford House , Ardenleigh site
Kingsbury Road
Erdington
B24 9SA
United Kingdom
Employer's website
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Thomas Telford House , Ardenleigh site
Kingsbury Road
Erdington
B24 9SA
United Kingdom