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Business Development & Operations Manager
General Practice Medical Solutions Ltd View all jobs
Posted 10 day(s) ago
Reference: 2357463
Job summary
This is a varied, hands-on role combining business development, clinic onboarding, relationship management and operations.
You will work closely with the founders and initially take responsibility for developing relationships with private healthcare clinics and providers across the UK.
A major part of the role will involve identifying prospective clinics, reaching out to decision makers, introducing Every Clinic and encouraging providers to work with us.
Main duties of the job
Once a clinic comes on board, you will manage the onboarding process and become one of their key points of contact.
You will also help manage the day-to-day operations of the business as it launches and grows.
As an early-stage business, we are looking for someone who is comfortable wearing several hats. One day you may be speaking with prospective clinics, another helping onboard a new provider, and another working with the founders to improve how the business operates.
About us
EveryClinic is a digital healthcare marketplace designed to make finding and accessing private healthcare simpler and more convenient. The platform enables patients to search for healthcare services using natural language, discover verified clinics and healthcare professionals, compare available services, book appointments and manage their ongoing care through a centralised patient portal. It brings together services including GP appointments, diagnostics, telehealth, and specialist clinics.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£30,000 to £40,000 a year Plus OTE
Contract
Permanent
Working pattern
Full-time
Reference number
A4850-26-0010
Job locations
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Identify and approach private healthcare clinics and providers across the UK
- Build and manage a strong pipeline of prospective clinic partners
- Contact clinic owners, practice managers and other healthcare decision makers
- Introduce Every Clinic and communicate the benefits of working with us
- Convert interested clinics into active partners
- Manage clinics through the complete onboarding process
- Gather and coordinate information required from healthcare providers
- Develop strong ongoing relationships with clinics and key contacts
- Act as a point of contact for participating healthcare providers
- Support clinics with queries and operational issues
- Help develop and improve our clinic onboarding processes
- Monitor provider activity and follow up where required
- Support the day-to-day operation of the business
- Identify problems, opportunities and areas for improvement
- Feed insights from clinics back to the founders
- Help establish scalable processes as the business grows
- Support wider business development and growth initiatives
Who Were Looking For
We are looking for someone who is commercial, confident, organised and proactive.
You should be comfortable speaking with businesses and healthcare professionals and confident developing relationships from an initial cold introduction through to an established working partnership.
You will ideally:
- Have experience in sales, business development, account management or customer onboarding
- Be confident picking up the phone and approaching new organisations
- Be comfortable speaking with business owners and senior decision makers
- Have excellent communication and relationship-building skills
- Be highly organised and able to manage multiple conversations and onboarding processes simultaneously
- Be comfortable using CRM systems and digital platforms
- Have a strong sense of ownership and follow things through
- Be able to work independently and make sensible decisions
- Enjoy solving problems
- Be comfortable working within a startup where roles and priorities can evolve quickly
Experience within private healthcare, healthcare recruitment, medical services, SaaS, business development or healthcare operations would be advantageous but is not essential.
We are more interested in finding someone with the right attitude, commercial instincts and ability to get things done.
Salary & Package
The role offers a basic salary of £30,000£40,000 per annum, dependent on experience, together with additional on-target earnings (OTE) linked to commercial performance and successful growth of our clinic network.
There will also be significant scope for the role and level of responsibility to develop as the business grows.
The Opportunity
This is an opportunity to join a new healthcare business at an early stage and have a genuine influence over its development.
You will work closely with the founders and initially have significant responsibility across clinic acquisition, onboarding, relationship management and operations.
As the business grows, we expect the role to grow with it, with the opportunity to take increasing responsibility for the commercial and operational side of the organisation.
We are looking for someone who wants more than simply a sales job. We want someone who is excited by the opportunity to help build a business from the beginning and grow with it.
Job description Job responsibilities Key Responsibilities Identify and approach private healthcare clinics and providers across the UK Build and manage a strong pipeline of prospective clinic partners Contact clinic owners, practice managers and other healthcare decision makers Introduce Every Clinic and communicate the benefits of working with us Convert interested clinics into active partners Manage clinics through the complete onboarding process Gather and coordinate information required from healthcare providers Develop strong ongoing relationships with clinics and key contacts Act as a point of contact for participating healthcare providers Support clinics with queries and operational issues Help develop and improve our clinic onboarding processes Monitor provider activity and follow up where required Support the day-to-day operation of the business Identify problems, opportunities and areas for improvement Feed insights from clinics back to the founders Help establish scalable processes as the business grows Support wider business development and growth initiativesWho Were Looking ForWe are looking for someone who is commercial, confident, organised and proactive.You should be comfortable speaking with businesses and healthcare professionals and confident developing relationships from an initial cold introduction through to an established working partnership.You will ideally: Have experience in sales, business development, account management or customer onboarding Be confident picking up the phone and approaching new organisations Be comfortable speaking with business owners and senior decision makers Have excellent communication and relationship-building skills Be highly organised and able to manage multiple conversations and onboarding processes simultaneously Be comfortable using CRM systems and digital platforms Have a strong sense of ownership and follow things through Be able to work independently and make sensible decisions Enjoy solving problems Be comfortable working within a startup where roles and priorities can evolve quicklyExperience within private healthcare, healthcare recruitment, medical services, SaaS, business development or healthcare operations would be advantageous but is not essential.We are more interested in finding someone with the right attitude, commercial instincts and ability to get things done.Salary & PackageThe role offers a basic salary of £30,000£40,000 per annum, dependent on experience, together with additional on-target earnings (OTE) linked to commercial performance and successful growth of our clinic network.There will also be significant scope for the role and level of responsibility to develop as the business grows.The OpportunityThis is an opportunity to join a new healthcare business at an early stage and have a genuine influence over its development.You will work closely with the founders and initially have significant responsibility across clinic acquisition, onboarding, relationship management and operations.As the business grows, we expect the role to grow with it, with the opportunity to take increasing responsibility for the commercial and operational side of the organisation.We are looking for someone who wants more than simply a sales job. We want someone who is excited by the opportunity to help build a business from the beginning and grow with it.
Person Specification
Experience
Essential
- Have experience in sales, business development, account management or customer onboarding
Person Specification Experience Essential Have experience in sales, business development, account management or customer onboarding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
General Practice Medical Solutions Ltd
Address
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Employer's website
http://eharleystreet.co.uk/ (Opens in a new tab)
Employer details
Employer name
General Practice Medical Solutions Ltd
Address
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Employer's website
http://eharleystreet.co.uk/ (Opens in a new tab)