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Business Support Team Leader - CFHD
Devon Partnership NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2357488
Job summary
We have an exciting opportunity for a full time 1.0wte, office-based Band 4 Business Support Team Leader to join our friendly team working within our Torbay Business Support Team, based at our John Parkes site, Torbay Hospital .
You will be leading a team of business support colleagues to help ensure the smooth operational running of our services' physical health pathways across Torbay and South Devon.
Children and Family Health Devon (CFHD) is the place to be!
We have developed an innovative, integrated model of childrens community services and are looking to appoint enthusiastic individuals within the business support function. You will be joining a strong, enthusiastic and supportive group of professionals who will be your peers and colleagues this provides a real sense of professional collaboration at work that will be an asset to your daily work, your career development and your support network.
Main duties of the job
Are you ready to thrive in a fast-paced, dynamic environment?
We are looking for a proactive and organised individual to play a key role within our Torbay Business Support Team, overseeing a range of essential administrative functions including:
- providing day-to-day line management of up to eight direct reports
- dealing with management issues such as workload, performance, absence etc
- mailbox management
- clinic planning
- data validation
- building compliance oversight
and more
About us
At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.
Our children and young people say
We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.
Who we are
We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.
Join us in beautiful Devon
With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending timein the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9369-26-0709
Job locations
Children & Family Health Devon
John Parkes Unit, Torbay Hospital
187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding the clinical pathways we support within Business Support can be found on the Children and Family Health Devon website.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding the clinical pathways we support within Business Support can be found on the Children and Family Health Devon website.
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
- Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ level 4 Business Administration or equivalent experience
- Qualification in supervisory or line management or relevant experience
Experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience (minimum 3 years)
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
- Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ level 4 Business Administration or equivalent experience
- Qualification in supervisory or line management or relevant experience
Experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience (minimum 3 years)
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Children & Family Health Devon
John Parkes Unit, Torbay Hospital
187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Children & Family Health Devon
John Parkes Unit, Torbay Hospital
187 Newton Road
Torquay
Devon
TQ2 7BA
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)