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Posted 14 day(s) ago
Reference: 2362626
Job summary
Job Context:
The Crisis & Resilience service provides practical, person-centred support to individuals and families experiencing financial hardship, crisis or a risk of financial instability. The service responds to immediate need while helping people build confidence, independence and longer-term resilience.
Main duties of the job
The role combines direct support, community development and partnership working. It connects people with crisis payments and other financial assistance where eligible, as well as advice, health, housing, specialist and community-based support.
About us
Mind in Somerset is a local mental health charity and part of the national Mind network, providing emotional wellbeing and mental health support across Somerset. It exists to ensure that anyone experiencing mental health difficulties has access to advice, support, and services that improve wellbeing and quality of life.
It operates a wide range of services including helplines, digital support, peer groups, one-to-one support, wellbeing hubs, and community-based activities, working both independently and in partnership with NHS and voluntary sector organisations.
Our Values
Collaborative Work better together
Respectful Treat people how we like to be treated
Accountable Are responsible for our own actions
Inclusive Respect everyones uniqueness
Compassionate Empathise, care and support
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£28,756 a year
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
B0661-26-0003
Job locations
21 Canon Street
Taunton
Somerset
TA1 1SW
United Kingdom
Job description
Job responsibilities
Job Purpose
The Financial & Mental Health Resilience Worker will provide compassionate, responsive and person-centred support to individuals and families experiencing crisis or financial hardship. The post holder will assess need, develop personalised support plans, provide practical information and support, and connect people with services and community resources that improve wellbeing and independence.
Working within a local and county-wide team, the post holder will build trusted relationships, respond promptly to urgent referrals, identify the network of support around each person, and adapt support as circumstances change. The role will uphold a 'no wrong door' approach by working collaboratively with voluntary, community and statutory partners and supporting warm connections into relevant services.
Job description
Job responsibilities
Job Purpose
The Financial & Mental Health Resilience Worker will provide compassionate, responsive and person-centred support to individuals and families experiencing crisis or financial hardship. The post holder will assess need, develop personalised support plans, provide practical information and support, and connect people with services and community resources that improve wellbeing and independence.
Working within a local and county-wide team, the post holder will build trusted relationships, respond promptly to urgent referrals, identify the network of support around each person, and adapt support as circumstances change. The role will uphold a 'no wrong door' approach by working collaboratively with voluntary, community and statutory partners and supporting warm connections into relevant services.
Person Specification
Experience
Essential
- Three years experience working in mental health services.
- Experience of organising and facilitating group and activity support work with a diverse group of individuals.
- Experience and knowledge of empowering others to engage and work towards positive outcomes.
Desirable
- Experience of facilitating group work with young adults and/or older adults.
- Experience of working with VCSE and statutory partners across partnership work.
- Experience of mental health issues and/or services, either as a user, carer or supporter.
Qualifications
Essential
- Good literacy and numeracy skills, demonstrated by a good standard of GCSEs, including Maths and English, at Grade C or above.
- Educated to degree level in a health-related subject or equivalent work experience in the mental health field.
Person Specification
Experience
Essential
- Three years experience working in mental health services.
- Experience of organising and facilitating group and activity support work with a diverse group of individuals.
- Experience and knowledge of empowering others to engage and work towards positive outcomes.
Desirable
- Experience of facilitating group work with young adults and/or older adults.
- Experience of working with VCSE and statutory partners across partnership work.
- Experience of mental health issues and/or services, either as a user, carer or supporter.
Qualifications
Essential
- Good literacy and numeracy skills, demonstrated by a good standard of GCSEs, including Maths and English, at Grade C or above.
- Educated to degree level in a health-related subject or equivalent work experience in the mental health field.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mind in Somerset
Address
21 Canon Street
Taunton
Somerset
TA1 1SW
United Kingdom
Employer's website
Employer details
Employer name
Mind in Somerset
Address
21 Canon Street
Taunton
Somerset
TA1 1SW
United Kingdom