Job summary

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Main duties of the job

Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.

Respond and/or redirect all patient and visitor requests accordingly.Set-up of new patients onto the computer system.Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.Ensure correspondence, reports, results etc. are filed electronically in correct patient record.Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

About us

Acorn & Gaumont House Surgery, LONDON

An exciting opportunity has arisen for a Receptionist/Administrator to join our innovative, friendly, supportive and well organised practice, which cares for 10,000+ patients in SE15. We are looking for a full time Admin. The successful candidate will be well supported by the practice manager as well as their colleagues. The Practices is a well established training Practice. The Practice has adopted new methods of working via an extended clinical workforce which includes Salaried GPs, Clinical Pharmacist, Practice Nurses and Health Care Assistant.

We offer a competitive salary

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience inner london

Contract

Permanent

Working pattern

Full-time

Reference number

A2009-22-6810

Job locations

153 Peckham High Street

London

SE15 5SL

United Kingdom

Job description

Job responsibilities

See attached full job description.

For more information, please email Manager on:

[email protected]

Job description Job responsibilities See attached full job description.For more information, please email Manager on:[email protected]

Person Specification

Experience

Essential

• Experience of working within the nhs teams.

Desirable

• Emis experience is desireble.

Person Specification Experience Essential Experience of working within the nhs teams. Desirable Emis experience is desireble.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Acorn and Gaumont House Surgery

Address

153 Peckham High Street

London

SE15 5SL

United Kingdom

Employer's website

https://www.acorn-gaumont.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Acorn and Gaumont House Surgery

Address

153 Peckham High Street

London

SE15 5SL

United Kingdom

Employer's website

https://www.acorn-gaumont.nhs.uk/ (Opens in a new tab)