Job summary

We are seeking a compassionate, motivated and reliable Healthcare Assistant to join our busy Admissions and Day Case Unit. This is a rewarding opportunity to support patients through their admission journey and day case treatment experience, delivering high-quality patient centred care in a fast paced clinical environment.

Role Overview

As a Healthcare assistant you will work under the supervision of registered nurses and the wider multidisciplinary team to provide safe, effective and dignified care to patients attending for planned procedures, investigations and day treatments. You will play a key role in ensuring patients feel comfortable, informed and supported from admission through to discharge.

Please note that successful candidates will be appointed at band 2 and will progress to band 3 upon successful completion of he required training and competencies. Candidates who have already completed the relevant training and can demonstrate the required competencies will be appointed at band 3.

Main duties of the job

• Assist in the safe and efficient admission of patients to the unit

• Provide high-quality personal care, ensuring dignity, privacy, and respect at all times

• Record baseline observations (blood pressure, pulse, temperature, oxygen saturation, respiratory rate) and promptly report any abnormalities to the registered nurse

• Support patients before and after procedures, monitoring comfort and wellbeing

• Assist with patient mobility and transfers, using appropriate moving and handling techniques

• Prepare and restock clinical areas, ensuring equipment is clean and ready for use

• Maintain accurate and timely documentation in line with organisational policies

• Support the discharge process, ensuring patients have appropriate documentation and belongings

• Adhere to infection prevention and control procedures

• Respond promptly to patient call bells and requests for assistance

• Provide reassurance and emotional support to patients and relatives

• Work collaboratively as part of the multidisciplinary team to deliver safe, effective care

• Maintain patient confidentiality and comply with safeguarding procedures

• Participate in training, supervision, and ongoing professional development

About us

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.