Job description

Job responsibilities

Acting as a principal point of contact for internal and external stakeholders, across health, social care and VCSE partners. Building and sustaining strong, effective relationships that support neighbourhood delivery and improved population health outcomes. Helping to facilitate an effective multi-disciplinary across organisations, breaking down organisational boundaries and promoting a collaborative neighbourhood delivery of services.

This role focuses on enabling the PCN to deliver high-quality care in line with NHS Englands Enhanced Services, and Integrated Neighbourhood Team objectives. The post holder will join a multi-disciplinary workforce that continues to improve patient care across our three practices.

Working with a wide range of partners to proactively build, cultivate, and sustain effective partnerships and professional networks, using proven communication skills. This will include representing the PCN at meetings, liaising with hospitals and community services. Supporting the PCN Operations Manager with administration, including HR, finance and performance data. Managing the PCN TeamNet portal to ensure policies and data are current. Drafting or updating relevant SOPs, contributing to continuous improvement initiatives.

Responsible for the PCN Website, ensuring legal compliance and that information displayed is up to date and encourages participation in national screening programmes. Managing the network social media accounts to promote all health-related content and PCN services.

Be aware of and communicate, both local and national health care campaigns. Promoting via websites and other media, ordering relevant resources, with responsibility for improving our patients access to digital resources. Promoting partner services, such as Pharmacy First, Home Monitoring Apps and increased use of the NHS App. Where appropriate, assist people to access self-management health education courses, peer support or interventions that support them in their health and wellbeing.

You must be able to prioritise your workload and have a flexible and proactive approach to work. This role covers several areas of responsibility and will suit a candidate who can adhere to deadlines and adapt to tasks and priorities as they arise.

The post holder must maintain confidentiality, comply with company policies, and support safeguarding and clinical governance standards. The role includes a commitment to completing any additional training required to support safe, effective patient care.

If you are organised, adaptable, and committed to delivering high-quality service, this role offers a rewarding opportunity to contribute to patient care within a supportive, collaborative team.

Person Specification

Experience

Essential

• Proven experience of working in a busy office environment. Strong organisational skills, ability to prioritise workload with good time management. Daily use of Microsoft Office products. Experience of working with the public, and other stakeholders. Able to use own initiative, working independently and as part of a team.

Desirable

• Experience of working in the NHS, Primary Care or Public Health

Qualifications

Essential

• Minimum of GCSE grades 4-9 (A to C) in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

Wootton Grove

Sherborne

Dorset

DT9 4DL

United Kingdom

Employer's website

https://www.thegrovemedcentre.co.uk/ (Opens in a new tab)