Refine your search
Clerical Officer/Receptionist
Sheffield Teaching Hospitals NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 190-1508-DIR-S-A
Job summary
This is an exciting opportunity for a committed and enthusiastic member of the administration team who is passionate about the delivery of a high quality service.
The successful candidate will have significant experience in administrative duties, good customer care skills, experience of dealing with enquiries either by telephone or face to face, have NVQ level 2 or equivalent level of experience in administration and office procedures as well as good typing/keyboard skills.
Main duties of the job
The post holder is responsible for ensuring the provision of an efficient clinical support service including Reception/Contact Centre service, undertaking the administrative duties associated with medical and nurse clinics and maintaining the medical records filing systems.
About us
Sheffield Occupational Health Service is proud to be a business unit of Sheffield Teaching Hospitals (STH), one of the UK's busiest and most successful NHS foundation trusts.
We provide a comprehensive service to Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield Children's NHS Foundation Trust, the primary care workforce in Sheffield and Rotherham, and to the health science students in both Universities in the city, a total patient population approximately 35,000.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa/pro rata for part time staff
Contract
Permanent
Working pattern
Full-time
Reference number
190-1508-DIR-S-A
Job locations
Northern General Hospital
Sheffield
S5 7AU
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of Data protection issues and the ability to maintain confidentiality.
- Excellent communication skills, with ability to deal with staff at all levels.
- Good working knowledge of Microsoft Office Packages particularly Microsoft Excel
- Ability to deal with patients details in a caring and confidential manner
- Displays use of initiative with effective organisational skill
- Excellent time management skills with the ability to prioritise and meet deadlines
- On-going commitment to personal development
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of Data protection issues and the ability to maintain confidentiality.
- Excellent communication skills, with ability to deal with staff at all levels.
- Good working knowledge of Microsoft Office Packages particularly Microsoft Excel
- Ability to deal with patients details in a caring and confidential manner
- Displays use of initiative with effective organisational skill
- Excellent time management skills with the ability to prioritise and meet deadlines
- On-going commitment to personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Northern General Hospital
Sheffield
S5 7AU
United Kingdom
Employer's website
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Northern General Hospital
Sheffield
S5 7AU
United Kingdom