Hertfordshire Community NHS Trust

Senior Healthcare Support Worker

Hertfordshire Community NHS Trust View all jobs


Inner London, Greater London
Permanent
Radiographer
GBP 25,760 - 27,476 per year

Posted 3 day(s) ago

Reference: 812-26-HR-SHSW-B


Job summary

To support the nursing team within the Children and Young People's Continence Service to deliver treatment and intervention for children with bladder and bowel difficulties. To work within a clinic environment, home setting and special school environment supporting the continence pathway set out by the nursing team. You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

*Proposed interview date: 20th October 2026*

Main duties of the job

Provide continence care and advice to CYP in homes, clinics, and community settings, following the care plan under the direction of the Senior Community Nurse.

Support and encourage CYP and their families with continence management and toilet training as outlined.

Assistwithin the Continence Clinic, including setting up andclosing down, preparing necessary equipment, and ensuring the comfort of CYP during appointments.

Carry out and reassess continence pad needs as delegated by the Senior Community Nurse, andparticipate in training school staff and professionals in the use of continence products.

Undertake clerical and administrative duties andmaintainingaccuraterecords in line with data protection policies.

Monitor andmaintainequipment lists, stock levels, and ensuretimelyservicing for the Children and Young People's Continence Team.

Work collaboratively with CYP, their families, and the multi-disciplinary team, alwaysdemonstratingsensitivity, professionalism, andmaintainingconfidentiality.

Promote a safe and comfortable care environment, responding to changes in the CYP's health and reportingconcernsas necessary.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-workYou need to apply before the interview takes place.

Details
Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

812-26-HR-SHSW-B

Job locations

Peace Children's Centre

Peace Prospect

Watford

WD17 3EW

United Kingdom


Job description
Job responsibilities

Please see attached job description for more details.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

Job description
Job responsibilities

Please see attached job description for more details.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

Person Specification
Qualifications
Essential
  • Level 2 Functional Skills in English and Maths; GCSE A* - C or 4-9
  • Care Certificate or City and Guilds 3 or NVQ3 or BTEC National Diploma or equivalent experience
  • Completion of Level 3 Diploma in Healthcare Support that maps to the Apprenticeship Standard for Senior Healthcare Support Worker
Experience
Desirable
  • Experience of working with Children and Young People
  • Experience of working with those with SEND
  • Experience of working with individuals experiencing bladder and bowel difficulties
Extra
Desirable
  • To hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010)
Person Specification
Qualifications
Essential
  • Level 2 Functional Skills in English and Maths; GCSE A* - C or 4-9
  • Care Certificate or City and Guilds 3 or NVQ3 or BTEC National Diploma or equivalent experience
  • Completion of Level 3 Diploma in Healthcare Support that maps to the Apprenticeship Standard for Senior Healthcare Support Worker
Experience
Desirable
  • Experience of working with Children and Young People
  • Experience of working with those with SEND
  • Experience of working with individuals experiencing bladder and bowel difficulties
Extra
Desirable
  • To hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Hertfordshire Community NHS Trust

Address

Peace Children's Centre

Peace Prospect

Watford

WD17 3EW

United Kingdom


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer details
Employer name

Hertfordshire Community NHS Trust

Address

Peace Children's Centre

Peace Prospect

Watford

WD17 3EW

United Kingdom


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)