Job summary

We are recruiting for a Medical Workforce Delivery Assistantwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for an enthusiastic, organised, and proactive individual who enjoys working in a fast-paced environment and takes pride in delivering an excellent service.

This role will support the Planned Care and Cancer Divisions, working closely with a Medical Workforce Delivery Manager, Medical Workforce Specialists, and colleagues across the Trust to ensure the smooth delivery of medical workforce services. You will be joining a friendly and supportive team that is passionate about developing its people and helping colleagues achieve their full potential.

We are evolving and improving the way we work, making this an exciting time to join us. We are seeking someone who embraces change with a positive attitude, enjoys finding solutions, and is eager to contribute new ideas. In return, you will have the opportunity to gain valuable experience in a specialist HR function, develop your skills, and make a meaningful contribution to services that support our medical workforce and ultimately patient care.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The post holder will undertake a varied range of responsibilities, requiring the use of initiative, sound judgement, and strong organisational and administrative skills.The successful candidate will be expected to work in accordance with agreed policies, procedures, and standard operating practices, whilst maintaining a flexible and positive approach to teamwork and service delivery.

They will work collaboratively with colleagues across a range of professional groups, building effective working relationships and contributing to the continued development of the service.The role requires excellent communication and interpersonal skills, including the ability to manage sensitive and complex enquiries in a professional, compassionate, and solution-focused manner.

Support will be available from the wider team, but the successful candidate will also be encouraged to take ownership of their work, embrace new challenges, and contribute ideas for continuous improvement.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage

• New Queen Elizabeth II (New QEII), Welwyn Garden City

• Hertford County, Hertford

• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.