Job summary

Job title: Practice Manager Location: Burnley Medical Centre Salary: £40,000 Hours: 37.5 (Fixed Term Maternity Cover - 9 months) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.Excellence We strive to do the...

Main duties of the job

As a valued member of the Operose Health team, your key duties will include: Working with the site clinical and operational leads to manage and lead the practice both operationally and strategically, ensuring the achievement of targets, delivery within budget, and the development of the practice. This includes line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership. Ensuring there is a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group. In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.

About us

At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Details

Date posted

25 September 2026

Pay scheme

Other

Salary

£40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1554820391

Job locations

Operose Health

Willesden

NW10 3RY

United Kingdom

Job description

Job responsibilities

Job title:Practice Manager

Location:Burnley Medical Centre

Salary:£40,000

Hours:37.5 (Fixed Term Maternity Cover - 9 months)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• Working with the site clinical and operational leas to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This include line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership.
• Ensuring there a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group.
• In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.

Ideal Candidate:

What we look for in new colleagues:

• Degree level certification in relevant management or finance qualification.
• Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts.
• Experience with Microsoft office software.
• Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.

Package Description:

How well support you:

• Annual salary of up to £45,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job description Job responsibilities Job title:Practice Manager Location:Burnley Medical CentreSalary:£40,000Hours:37.5 (Fixed Term Maternity Cover - 9 months)Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: Working with the site clinical and operational leas to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This include line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership. Ensuring there a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group. In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.Ideal Candidate:What we look for in new colleagues: Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income. Package Description:How well support you: Annual salary of up to £45,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.

Person Specification Qualifications Essential Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Operose Health

Address

Operose Health

Willesden

NW10 3RY

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Operose Health

Address

Operose Health

Willesden

NW10 3RY

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)