Job summary

CNWL is looking for anexceptionalCommunicationsOfficer to join its busy team.

The successful postholder will work closely with the Communications Manager and have experience of delivering successful communications activities and be able to support the team's wider portfolio of internal and external communications. This includesproducing communications plans for clinical services, developingcreative campaigns and promotional materialsto support the reputation management of the organisation and more.

To be successful in this role you must have excellent copywriting skills and attention to detail.

Main duties of the job

• Educated to degree level or equivalent

• Minimum of oneyears experiencein a press,communicationsor marketing office

• Ability to managea number ofprojects simultaneously

• Experience of writing press releases and managing campaigns

• Wide knowledge and understanding of communication principles and techniques

About us

CNWL provides NHS servicesthroughout a person's life, in physical and mental health and everything inbetween, at GPs and hospitals to the community and in their own home.

The majority of our services are provided in the community, which means treating people in their homes or from clinics close to home. In this sense we are a very modern part of the NHS, something the new Long Term Plan wants to see more of, with better integration and coordination of care, delivered as close to home as possible

Where community care is not possible we offer a number of facilities to treat people in hospital or residential environments. We also provide healthcare in prisons in London and the surrounding areas.

Partnerships are central to what we do here - with patients and their families, with staff and with other organisations, especially commissioners and providers but also with local authorities, GPs, universities and the voluntary sector. We envisage more in the years to come.

We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference

As a member of the Trust CommunicationsTeamyou will be part of a working environment and open culture which fosters high morale and commitment among all staff and promotes wellbeing, professional and personal development.

Details

Date posted

25 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£38,488 to £46,852 a year per annum incl HCAS (pro rata if P/T)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

333-C-HQ-2130

Job locations

Trust Headquarters, 350 Euston Road

350 Euston Road

London

NW1 3AX

United Kingdom

Job description

Job responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Job purpose:

To provide comprehensive support to the wider communications team and work closely with the Communications Managerto ensure effective two waycommunications both internally with staff and externally with stakeholders, serviceusers and the public.

This role has a broad remit including writing content for the Trusts publications, the intranet and public website; organising events; producing patient information, devising promotional campaignsandmonitoringeffectiveness.

Main responsibilities:

• To support theCommunications Manager and Head of Communicationsinproducingeffective communications campaigns, working closely with the Trusts services.

• To support with a portfolio of work by beingapoint of contact in the Communications Team forone of the Trusts divisions

• To produce patient information, working closely with services to ensureappropriate messagesand images are used.

• To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers,printersandphotographersas necessary.

• To supportwith thecorporate communications strategy, as well as working with service lines to devise and implement their plans.

• To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand ismaintained, advising and monitoring use of the CNWL brand asappropriate.

• Toassistin the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, marketing material, and photography.

• Toproduce andlead on theweekly production of theall staffbulletin.

• To support with digital communications;writing content for, and regularly updating, the Trusts public website including the creation of micro-sitesand intranet pagestoshowcasespecific services as required.

• To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events e.g. World Aids Day, mental health awareness week.

• To be involvedinmedia relations activities such as writing and issuing press announcements and press releases.

• To support the Press Office by liaising with local and national media to respond appropriately to media enquiries.

Other duties

• To undertake any other dutiescommensuratewith the grade asrequested.

Job description Job responsibilities Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Job purpose: To provide comprehensive support to the wider communications team and work closely with the Communications Managerto ensure effective two waycommunications both internally with staff and externally with stakeholders, serviceusers and the public. This role has a broad remit including writing content for the Trusts publications, the intranet and public website; organising events; producing patient information, devising promotional campaignsandmonitoringeffectiveness. Main responsibilities: To support theCommunications Manager and Head of Communicationsinproducingeffective communications campaigns, working closely with the Trusts services. To support with a portfolio of work by beingapoint of contact in the Communications Team forone of the Trusts divisions To produce patient information, working closely with services to ensureappropriate messagesand images are used. To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers,printersandphotographersas necessary. To supportwith thecorporate communications strategy, as well as working with service lines to devise and implement their plans. To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand ismaintained, advising and monitoring use of the CNWL brand asappropriate. Toassistin the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, marketing material, and photography. Toproduce andlead on theweekly production of theall staffbulletin. To support with digital communications;writing content for, and regularly updating, the Trusts public website including the creation of micro-sitesand intranet pagestoshowcasespecific services as required. To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events e.g. World Aids Day, mental health awareness week. To be involvedinmedia relations activities such as writing and issuing press announcements and press releases. To support the Press Office by liaising with local and national media to respond appropriately to media enquiries. Other duties To undertake any other dutiescommensuratewith the grade asrequested.

Person Specification

Education and qualifications

Essential

• Educated to degree level or equivalent in a communications field

Desirable

• Recognised communications/marketing or public relations qualification

Experience

Essential

• Experience of working in a press, communications or marketing office
• Experience of writing and issuing press releases
• Ability to handle media enquiries appropriately
• Experience in writing for a variety of media including newsletters, websites and intranet
• Print production experience

Desirable

• Experience of working in the NHS in a related capacity
• Experience of working in an engagement/Patient and Public Involvement role
• Experience of working in a membership organisation

Skills and knowledge

Essential

• Excellent communications skills, both verbal and written
• Ability to manage a number of projects simultaneously
• Able to deal with people at all levels in a professional manner
• Fast and accurate word processing and other office package skills
• Knowledge of/interest in website content management and development
• Proof reading skills and a keen eye for detail

Desirable

• Extensive knowledge of NHS
• Knowledge and understanding of the news agenda

Aptitdude, attitude and personal characteristics

Essential

• Able to grasp ideas and information quickly
• Able to work independently and proactively

Person Specification Education and qualifications Essential Educated to degree level or equivalent in a communications field Desirable Recognised communications/marketing or public relations qualification Experience Essential Experience of working in a press, communications or marketing office Experience of writing and issuing press releases Ability to handle media enquiries appropriately Experience in writing for a variety of media including newsletters, websites and intranet Print production experience Desirable Experience of working in the NHS in a related capacity Experience of working in an engagement/Patient and Public Involvement role Experience of working in a membership organisation Skills and knowledge Essential Excellent communications skills, both verbal and written Ability to manage a number of projects simultaneously Able to deal with people at all levels in a professional manner Fast and accurate word processing and other office package skills Knowledge of/interest in website content management and development Proof reading skills and a keen eye for detail Desirable Extensive knowledge of NHS Knowledge and understanding of the news agenda Aptitdude, attitude and personal characteristics Essential Able to grasp ideas and information quickly Able to work independently and proactively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Trust Headquarters, 350 Euston Road

350 Euston Road

London

NW1 3AX

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Trust Headquarters, 350 Euston Road

350 Euston Road

London

NW1 3AX

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)