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Receptionist - Kingston Crescent Surgery
Portsdown Group Practice View all jobs
Posted 4 day(s) ago
Reference: 2368774
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 18 hours per week, please read the vacancy pack for full information on the working hours.
Previous applicants need not apply.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£13.45 an hour FTE £25,877.80
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0033
Job locations
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Person Specification
Other
Essential
- This role is not eligible for visa sponsorship. Do you have an unrestricted, independent right to work in the UK?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon OFF, Tues 1230 to 1830, Weds 1230 to 1830, Thurs OFF and Fri 1230 to 1830
Person Specification
Other
Essential
- This role is not eligible for visa sponsorship. Do you have an unrestricted, independent right to work in the UK?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon OFF, Tues 1230 to 1830, Weds 1230 to 1830, Thurs OFF and Fri 1230 to 1830
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)