Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Numerate and Literate
• *GCSE Grade C or above in Mathematics and English Language or equivalent.

Desirable

• *NVQ Level 3 in admin / related field or equivalent experience.

Experience

Essential

• *Essential Experience and Skills
• *Minimum of 5 years' administrative experience, preferably within a healthcare, NHS, or busy office environment.
• *Extensive experience providing high-level secretarial and administrative support to senior managers.
• *Advanced knowledge and experience of Microsoft Office applications, including:
• *Microsoft Excel (creating and maintaining spreadsheets, analysing data, producing reports, formulas, and staff rostering information).
• *Microsoft Word (producing professional correspondence, reports, meeting minutes, and presentations).
• *Microsoft Outlook (managing complex diaries, email correspondence, and meeting coordination).
• *Microsoft Teams and PowerPoint.
• *Proven experience managing electronic and paper-based filing systems and maintaining accurate records.
• *Experience of organising meetings, preparing agendas, and taking accurate minutes.
• *Excellent written and verbal communication skills, with the ability to draft correspondence using initiative and judgement.
• *Strong organisational and time management skills, with the ability to prioritise competing demands and meet deadlines.
• *Experience handling confidential and sensitive information in accordance with data protection and confidentiality requirements.
• *Ability to work independently, using initiative to resolve administrative issues and support service delivery.
• *High level of accuracy and attention to detail when managing staffing data, reports, financial records, and ward documentation.
• *Desirable
• *Previous NHS experience and knowledge of NHS systems.
• *Experience maintaining electronic rostering or staff scheduling systems.
• *Experience supporting patient experience initiatives, audits, and surveys

Additional Criteria

Essential

• Knowledge:
• Good working with IT applications including Microsoft Office Packages (ie. Outlook, Word, Excel)
• *Understanding the need for confidentiality and to remain impartial.
• *Knowledge of need for prevention of cross infection.
• Personal Attributes:
• *Ability to remain calm under pressure.
• *Ability to manage difficult and stressful situations.
• *To be conscientious and hard working.
• *To be reliable, flexible and honest.
• *Able to use own initiative

Desirable

• *Good working knowledge of IT applications including Microsoft Office Packages (ie. Outlook, Word, Excel)
• *Prepared to undertake further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)