Job summary

We have an exciting opportunity for a Band 3 Team Administrator to join our friendly, supportive, and dedicated team within the Woking Community Mental Health Recovery Service We are a community-based specialist mental health service providing treatment and support to people with severe and enduring mental health needs who are registered with a GP in the Woking area. As Team Administrator, you will be responsible for providing a comprehensive and professional administrative and secretarial service.We are seeking an organised, and reliable individual who takes pride in delivering high-quality administrative support. This role is a key part of our multidisciplinary team, helping to ensure the smooth running of our service and supporting the delivery of excellent care to our patients.

Community Mental Health Services are going through a Transformation Programme to work towards and All Age Neighbourhood Mental Health Service. The team is based in Woking and will be expanding to include professionals and admin staff from other intervention Pathways.

Main duties of the job

To act as the main admin resource for the team, processing referrals,letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.

• Receive & process referrals.
• Process discharge paperwork & update system accordingly
• Type letters for the team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year Incl 5% Fringe HCAS, pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

325-8291818-COMM

Job locations

Bridgewell House

29 Claremont Avenue

Woking

GU22 7SF

United Kingdom

Job description

Job responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Job description Job responsibilities For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Business Admin or equivalent experience

Experience

Essential

• Minimum of 1 years working in an administrative role

Desirable

• Understanding of medical terminology
• Knowledge of SystmOne
• Shorthand/Speedwriting
• Use of Microsoft Office Suite

Person Specification Qualifications Essential NVQ Level 3 in Business Admin or equivalent experience Experience Essential Minimum of 1 years working in an administrative role Desirable Understanding of medical terminology Knowledge of SystmOne Shorthand/Speedwriting Use of Microsoft Office Suite

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Bridgewell House

29 Claremont Avenue

Woking

GU22 7SF

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Bridgewell House

29 Claremont Avenue

Woking

GU22 7SF

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)