Job summary

Salary: £31,400 - £41,470 pa pro rata (Mulberry Payscale, Grade Elm)

Contract: Permanent

Hours: 37.5 hours per week

If you would like to be part of a team that makes a difference and want to develop your knowledge and skills within a friendly and supportive team of specialists, who will encourage and support your professional development, then this could be the perfect opportunity for you.

We are looking for a dynamic and enthusiastic Maintenance Technician to join our Facilities team

Main duties of the job

• Carry out planned preventative maintenance (PPM) across the hospice and support the delivery of the PPM schedule, ensuring tasks are completed, recorded and escalated where required.
• Respond to reactive maintenance requests, faults, breakdowns and urgent repairs in a safe and timely way using technical skills to resolve where appropriate including decorating, building fabric maintenance and plumbing repairs within competency
• Monitor and support the Building Management System, including reviewing alarms, plant status and system performance where trained and authorised to.
• Carry out routine checks across all areas of the building.
• Support IPU maintenance needs sensitively, ensuring patient safety, dignity, infection prevention and minimal disruption to care.
• Carry out PAT testing and maintain relevant records where trained and competent.
• Support retail shops with planned and reactive maintenance, minor repairs, contractor access and urgent issues when required.
• Assist contractors attending site, including access arrangements, permits, site safety, supervision and confirmation that work has been completed appropriately.
• Maintain accurate records of work completed, defects found, parts used, outstanding actions and follow-up requirements including stock management
• Support emergency response arrangements for leaks, blocked drains, loss of heating, lighting issues, fire alarm concerns, access problems, power issues and urgent safety matters.

About us

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£34,800 to £41,470 a year including London Weighting

Contract

Permanent

Working pattern

Full-time

Reference number

B0132-26-0029

Job locations

30 Clapham Common North Side

London

SW4 0RN

United Kingdom

Job description

Job responsibilities

Moving the Organisation Forward

Take ownership of assigned tasks and complete them to a safe, professional and timely standard.

Support continuous improvement by identifying recurring issues, repair trends and opportunities to improve maintenance processes.

Help reduce reactive call-outs by completing PPM tasks effectively and identifying defects early.

Support energy efficiency by reporting waste, leaks, unnecessary lighting, heating issues and system inefficiencies.

Contribute to better building performance across hospice and shop locations.

Support a culture of accountability, safety, service excellence and pride in the hospice environment.

Work flexibly across departments and locations to meet operational needs.

Learn from feedback, incidents and near misses to improve safe working practices.

Who Were Looking For

We are looking for someone who can:

Prioritise workload effectively, balancing planned maintenance, reactive tasks and urgent operational needs.

Diagnose basic building and equipment faults and escalate complex technical issues appropriately.

Think practically and safely when working in patient, staff and retail environments.

Understand the importance of statutory compliance, Health & Safety and accurate record keeping.

Communicate clearly with colleagues, contractors, clinical teams, shop teams, patients, families and visitors.

Work independently while also contributing positively to the wider Facilities team.

Remain calm and solution-focused during urgent repairs, service disruptions or emergency situations.

Identify risks and take appropriate action to prevent harm, disruption or further damage.

Understand the importance of confidentiality, sensitivity and professionalism in a hospice environment.

Show: How Youll Shine

Your success in this role will come from Integrity and Excellence:

Demonstrate a positive, helpful and professional approach role modelling safe working practices and take pride in maintaining a safe environment.

Communicate clearly and respectfully with staff, patients, visitors, contractors and volunteers.

Show initiative by identifying maintenance issues before they become larger problems.

Work collaboratively with the Facilities and other teams across the hospice

Demonstrate flexibility by supporting different sites, departments and operational needs.

Treat people with dignity, compassion and respect by supporting a person-centred hospice environment working sensitively around patients and families

Lead by example through reliability, accountability and high standards of workmanship.

Please find the JD attached for more details.

Job description Job responsibilities Moving the Organisation Forward Take ownership of assigned tasks and complete them to a safe, professional and timely standard. Support continuous improvement by identifying recurring issues, repair trends and opportunities to improve maintenance processes. Help reduce reactive call-outs by completing PPM tasks effectively and identifying defects early. Support energy efficiency by reporting waste, leaks, unnecessary lighting, heating issues and system inefficiencies. Contribute to better building performance across hospice and shop locations. Support a culture of accountability, safety, service excellence and pride in the hospice environment. Work flexibly across departments and locations to meet operational needs. Learn from feedback, incidents and near misses to improve safe working practices.Who Were Looking ForWe are looking for someone who can: Prioritise workload effectively, balancing planned maintenance, reactive tasks and urgent operational needs. Diagnose basic building and equipment faults and escalate complex technical issues appropriately. Think practically and safely when working in patient, staff and retail environments. Understand the importance of statutory compliance, Health & Safety and accurate record keeping. Communicate clearly with colleagues, contractors, clinical teams, shop teams, patients, families and visitors. Work independently while also contributing positively to the wider Facilities team. Remain calm and solution-focused during urgent repairs, service disruptions or emergency situations. Identify risks and take appropriate action to prevent harm, disruption or further damage. Understand the importance of confidentiality, sensitivity and professionalism in a hospice environment. Show: How Youll ShineYour success in this role will come from Integrity and Excellence: Demonstrate a positive, helpful and professional approach role modelling safe working practices and take pride in maintaining a safe environment. Communicate clearly and respectfully with staff, patients, visitors, contractors and volunteers. Show initiative by identifying maintenance issues before they become larger problems. Work collaboratively with the Facilities and other teams across the hospice Demonstrate flexibility by supporting different sites, departments and operational needs. Treat people with dignity, compassion and respect by supporting a person-centred hospice environment working sensitively around patients and families Lead by example through reliability, accountability and high standards of workmanship.Please find the JD attached for more details.

Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in maintenance operations and progress towards NEBOSH/IOSH health and safety qualification with evidence of continuous professional development.
• oSignificant experience in facilities maintenance roles.
• oAbility to explain technical facilities information and processes to non-facilities colleagues.
• Skills: Proficient in facilities related processes including technical elements to the operation of the plant and building management system. Good working knowledge of Microsoft Office tools.________________________________________

Person Specification Qualifications Essential NVQ Level 2 or 3 in maintenance operations and progress towards NEBOSH/IOSH health and safety qualification with evidence of continuous professional development. oSignificant experience in facilities maintenance roles. oAbility to explain technical facilities information and processes to non-facilities colleagues. Skills: Proficient in facilities related processes including technical elements to the operation of the plant and building management system. Good working knowledge of Microsoft Office tools.________________________________________

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN

United Kingdom

Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)

Employer details

Employer name

Royal Trinity Hospice

Address

30 Clapham Common North Side

London

SW4 0RN

United Kingdom

Employer's website

https://www.royaltrinityhospice.london/ (Opens in a new tab)