Orchard 2000 Group

Medical receptionist

Orchard 2000 Group View all jobs


North East England
Permanent
Admin and Clerical
GBP 0 - 12 per year

Posted 10 day(s) ago

Reference: 2371925


Job summary

Join our dynamic healthcare team as a part time Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Main duties of the job

Duties

  • Greet patients and visitors warmly, providing exceptional customer service from arrival to departure
  • Schedule, confirm, and reschedule patient appointments using our practice management software
  • Answer incoming calls promptly, directing inquiries to appropriate staff or departments
  • Collect and verify patient information, insurance details, and update medical records accurately
  • Manage administrative tasks such as filing, faxing, scanning documents, and maintaining office supplies
  • Assist with billing procedures by processing payments and explaining billing statements to patients
  • Maintain a clean and organized reception area that reflects professionalism and friendliness
About us

Orchard 2000 Group practice are seeking a motivated and enthusiastic part time medical receptionist to join our friendly and dynamic team.

Details
Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2164-26-0002

Job locations

480 Hall Road

Hull

HU6 9BS

United Kingdom


Bransholme Health Centre

Goodhart Road

Bransholme

HULL

HU7 4DW

United Kingdom


Job description
Job responsibilities

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Duties

  • Greet patients and visitors warmly, providing exceptional customer service from arrival to departure
  • Schedule, confirm, and reschedule patient appointments using our practice management software
  • Answer incoming calls promptly, directing inquiries to appropriate staff or departments
  • Collect and verify patient information, insurance details, and update medical records accurately
  • Manage administrative tasks such as filing, faxing, scanning documents, and maintaining office supplies
  • Assist with billing procedures by processing payments and explaining billing statements to patients
  • Maintain a clean and organized reception area that reflects professionalism and friendliness
Job description
Job responsibilities

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Duties

  • Greet patients and visitors warmly, providing exceptional customer service from arrival to departure
  • Schedule, confirm, and reschedule patient appointments using our practice management software
  • Answer incoming calls promptly, directing inquiries to appropriate staff or departments
  • Collect and verify patient information, insurance details, and update medical records accurately
  • Manage administrative tasks such as filing, faxing, scanning documents, and maintaining office supplies
  • Assist with billing procedures by processing payments and explaining billing statements to patients
  • Maintain a clean and organized reception area that reflects professionalism and friendliness
Person Specification
Experience
Essential
  • Requirements
  • Proven office experience with strong administrative skills in a healthcare or similar setting
  • Excellent communication skills to interact effectively with patients, staff, and external partners
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
  • Proficiency in using office equipment and practice management software; experience with electronic health records is a plus
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively
  • A friendly demeanor combined with professionalism that fosters trust and comfort for patients
  • Embark on a rewarding career where your proactive approach makes a real difference in patient care! We are committed to fostering an inclusive environment that values your contributions and supports your growth within the healthcare community.
Person Specification
Experience
Essential
  • Requirements
  • Proven office experience with strong administrative skills in a healthcare or similar setting
  • Excellent communication skills to interact effectively with patients, staff, and external partners
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
  • Proficiency in using office equipment and practice management software; experience with electronic health records is a plus
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively
  • A friendly demeanor combined with professionalism that fosters trust and comfort for patients
  • Embark on a rewarding career where your proactive approach makes a real difference in patient care! We are committed to fostering an inclusive environment that values your contributions and supports your growth within the healthcare community.
Employer details
Employer name

Orchard 2000 Group

Address

480 Hall Road

Hull

HU6 9BS

United Kingdom


Employer's website

https://www.orchard2000.nhs.uk (Opens in a new tab)

Employer details
Employer name

Orchard 2000 Group

Address

480 Hall Road

Hull

HU6 9BS

United Kingdom


Employer's website

https://www.orchard2000.nhs.uk (Opens in a new tab)