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Service Improvement Lead- Band 7
United Lincolnshire Hospitals NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2371955
Job summary
The East Midlands Acute Provider (EMAP) Network is a group of the seven acute (hospital) providers across the East Midlands who have come together to maximise the opportunity afforded through collaboration. We have been working together as a collaborative since 2021 and while each NHS Trust has its own unique challenges, we also share a common goal which is to make things better for our population. We work together when it is beneficial to do so at scale.
Since 2021, EMAP has matured and continues to develop. It is now governed through a joint memorandum of understanding, led by the Chief Executives of the acute hospitals. EMAP's remit considers both specialised and district general hospital services with a focus on short term delivery whilst aligning for long term strategic benefits.
If you are already working for one of the seven acute hospitals that is a member of EMAP, a secondment will be considered. The majority of the role is office based. There may be an occasional requirement to travel across the east midlands to support a workshop / event. This will happen 2-3 times a year.
The Service Improvement Lead plays a key role within EMAP. The role develops delivery plans, contributes directly to service development, performance improvement and long-term sustainability. The post holder supports healthcare transformation, value-for-money planning and the successful setup and delivery of projects within the EMAP.
Main duties of the job
Main Duties of the Job
- Lead identification, analysis, design and delivery of EMAP programmes/
- Implement and monitor effective processes, procedures and governance for service improvement.
- Ensure optimal use of resources, including financial and activity modelling.
- Present complex, sensitive and contentious information to diverse stakeholders using structured change management approaches.
- Develop project plans, allocate tasks, manage risks, issues and dependencies, and adjust plans as needed.
- Produce PIDs, and ensure all projects follow rigorous PMO and change control processes.
- Develop policies, procedures, care pathways, SOPs and protocols to support improvement initiatives.
- Maintain documentation, monitor progress and report regularly on milestones and resources.
- Proactively manage stakeholders, resolving conflict and supporting engagement across clinical and operational teams.
- Lead risk and issue tracking, escalation and resolution.
- Analyse complex data, best practice, develop business cases, produce reports and support decision-making.
Please refer to the Job Description and Person Specification for the full breakdown of tasks, duties and responsibilities.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
357-LN-687-26
Job locations
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Job description
Job responsibilities
What should you do next?
Have a look at the Job Description and Person Specification, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
Job description
Job responsibilities
What should you do next?
Have a look at the Job Description and Person Specification, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
Person Specification
Qualifications
Essential
- Knowledge or equivalent experience to a to Masters level or equivalent in a relevant field e.g. change management . workforce planning and design
- Highly developed specialist knowledge in a field relevant to change management / workforce planning
- Evidence of continuing professional development
Desirable
- Project Management Qualification e.g. PRINCE2
- Service improvement methodology training e.g. QSIR
Skills
Essential
- Effective organiser, influencer and networker
Knowledge
Essential
- Specialist knowledge to include an understanding of how projects are structured within a programme.
- Theoretical and practical knowledge of project governance structures.
- Working knowledge of Microsoft Office with standard keyboard skills.
- Understanding of budget management and working knowledge of financial processes.
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Awareness and Knowledge of the dignity in care agenda.
Experience
Essential
- Evidence of specialist knowledge and expertise and experience in Project Management with a general awareness about project management methodologies.
- Experience of developing and presenting business cases, briefings and reports to a range of diverse audiences including project boards
- Experience of designing and implementing project management teams from staff in multi-disciplinary backgrounds
- Experience of successful delivery across the full project lifecycle including scope and design, project planning, risk and issue
Special Attributes
Essential
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Person Specification
Qualifications
Essential
- Knowledge or equivalent experience to a to Masters level or equivalent in a relevant field e.g. change management . workforce planning and design
- Highly developed specialist knowledge in a field relevant to change management / workforce planning
- Evidence of continuing professional development
Desirable
- Project Management Qualification e.g. PRINCE2
- Service improvement methodology training e.g. QSIR
Skills
Essential
- Effective organiser, influencer and networker
Knowledge
Essential
- Specialist knowledge to include an understanding of how projects are structured within a programme.
- Theoretical and practical knowledge of project governance structures.
- Working knowledge of Microsoft Office with standard keyboard skills.
- Understanding of budget management and working knowledge of financial processes.
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
- Awareness and Knowledge of the dignity in care agenda.
Experience
Essential
- Evidence of specialist knowledge and expertise and experience in Project Management with a general awareness about project management methodologies.
- Experience of developing and presenting business cases, briefings and reports to a range of diverse audiences including project boards
- Experience of designing and implementing project management teams from staff in multi-disciplinary backgrounds
- Experience of successful delivery across the full project lifecycle including scope and design, project planning, risk and issue
Special Attributes
Essential
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom