Job summary

Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Children & Young Peoples support services team to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff, as well as supervise/manage a small team of junior administrative staff.

The role is office-based, and you will work out of Whitestone Clinic, Nuneaton, although some travel may be required across a variety of sites within Coventry and Warwickshire.

The ability to travel independently between the sites is a requirement of the role. Travel between sites during the working day will be reimbursed via e-expenses.

We are a team committed to excellence,respect, and integrity.

As a key first point of contact, you will help ensure smooth day-to-day work loads, manage clinics and correspondence, and coordinate a wide range of tasks alongside your administrative team.

Working collaboratively with the Senior Admin Lead and wider administrative team, you'll offer management support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.

Please do not apply if you cannot attend the interview on the date advertised. The interview is set for the 21st October 2026

Please note this is an office-based role, with commitment to working Monday to Friday, 9am to 5pm.

Main duties of the job

• Support and manage a small team of Administrative staff
• Deliver a professional and confidential secretarial service to medical staff
• Manage diaries, clinic bookings, and patient follow-up appointments
• Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow
• Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
• Support the coordination of medical rotas and meetings
• Handle sensitive information with the utmost integrity and discretion

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

30 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-8330066-CH

Job locations

Whitestone Clinic

Magyar Crescent

Nuneaton

CV11 4SG

United Kingdom

Job description

Job responsibilities

Experience in a medical secretary or similar admin role

Excellent communication, organisational and IT skills

Ability to work independently, prioritise tasks, and use initiative

A flexible, collaborative, and patient-focused approach

Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.

For an informal discussion please contact Helena Emerton Senior Admin Lead

[email protected]

Job description Job responsibilities Experience in a medical secretary or similar admin role Excellent communication, organisational and IT skills Ability to work independently, prioritise tasks, and use initiative A flexible, collaborative, and patient-focused approach Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement. For an informal discussion please contact Helena Emerton Senior Admin Lead [email protected]

Person Specification

Qualifications

Essential

• Good General Education (eg. GCSE English and Maths A-C)
• QCF Business Administration Level 3 (or equivolent)
• QCF Customer Service Level 3 (or equivolent)
• QCF Team Leading Level 2/First Line Management Level 3 (or equivolent)

Desirable

• Competent in working with & organising multiple consultants/medical professional diaries & clinics

Experience

Essential

• Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
• Experience of working in a busy office/customer care environment
• Experience of working in a supervisory role and delegating work
• Medical secretarial experience

Desirable

• Competent working with EPR (electronic patient record) systems/software

Other

Essential

• Ability to travel to multiple sites

Desirable

• Own transport

Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) QCF Business Administration Level 3 (or equivolent) QCF Customer Service Level 3 (or equivolent) QCF Team Leading Level 2/First Line Management Level 3 (or equivolent) Desirable Competent in working with & organising multiple consultants/medical professional diaries & clinics Experience Essential Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access) Experience of working in a busy office/customer care environment Experience of working in a supervisory role and delegating work Medical secretarial experience Desirable Competent working with EPR (electronic patient record) systems/software Other Essential Ability to travel to multiple sites Desirable Own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Whitestone Clinic

Magyar Crescent

Nuneaton

CV11 4SG

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Whitestone Clinic

Magyar Crescent

Nuneaton

CV11 4SG

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)