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Senior Support Worker
Navigo Health and Social Care CIC View all jobs
Posted 2 day(s) ago
Reference: 2374537
Job summary
An exciting opportunity has arisen for a Support Worker position within our Older People's acute services to support our service users with all aspects of their care including activities and personal care.
Main duties of the job
This role focusses on the direct needs of service users by delivering individual treatment plans across boundaries of care.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B9816-675
Job locations
The Gardens
Second Ave
Grimsby
DN33 2BA
United Kingdom
Tees House
Second Ave
Grimsby
Dn33 1NU
United Kingdom
Job description
Job responsibilities
To provide support, give time to service users within the unit and the community and thus promote recovery. To provide holistic care, taking into account psychosocial and physical healthcare needs of the service user group.
To assist Care Co-ordinator or key worker and service user to assess, plan, implement and evaluate individual care plans and undertake other assessments as required.
Job description
Job responsibilities
To provide support, give time to service users within the unit and the community and thus promote recovery. To provide holistic care, taking into account psychosocial and physical healthcare needs of the service user group.
To assist Care Co-ordinator or key worker and service user to assess, plan, implement and evaluate individual care plans and undertake other assessments as required.
Person Specification
Additional Criteria
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to maintain a safe environment for service users/ carers/staff
- Excellent written and verbal communication skills
- Flexibility required to meet service needs
- Team Worker
- Positive attitude to change
- Access to transport
Desirable
- Evidence of a commitment to user/carer involvement
Qualifications
Essential
- NVQ Level III or Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience
Experience
Essential
- Experience of working with people with Mental Health problems
- An interest in and commitment to on-going personal/professional development
Knowledge
Essential
- Basic IT knowledge
Desirable
- A basic knowledge/understanding of the Mental Health Act and Mental Capacity Act
- Use of SystmOne
Person Specification
Additional Criteria
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to maintain a safe environment for service users/ carers/staff
- Excellent written and verbal communication skills
- Flexibility required to meet service needs
- Team Worker
- Positive attitude to change
- Access to transport
Desirable
- Evidence of a commitment to user/carer involvement
Qualifications
Essential
- NVQ Level III or Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience
Experience
Essential
- Experience of working with people with Mental Health problems
- An interest in and commitment to on-going personal/professional development
Knowledge
Essential
- Basic IT knowledge
Desirable
- A basic knowledge/understanding of the Mental Health Act and Mental Capacity Act
- Use of SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
The Gardens
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Navigo Health and Social Care CIC
Address
The Gardens
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)