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Retail Supervisor
University Hospitals Dorset NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 153-CO06875
Job summary
A rare and exciting opportunity for the right candidate to join the retail catering team at UHD.
The successful candidate will work as part of the team to ensure the highest standards of food service alongside outstanding customer service in our retail restaurant outlets.
The post holder will ensure staff are well trained and have the necessary skills, knowledge, and ability to perform their duties.
The successful candidate will also have the opportunity to assist in the roll out of a brand new catering food court operation which will replace the Oasis restaurant at RBH in mid 2027.
Interview: 29th October
Main duties of the job
Ensure the day to day smooth, consistent and efficient running of the retail restaurant outlets. Train new starters and ensure continued refresher training is under taking where needed.
Ensure that all areas of the retail restaurants outlets are hygienic and the highest standards of cleaning is undertaken. Comply with any recommendations made by department hygiene audits. Sign off any actions within given timescales and work within trust guidelines.
Ensure items that are on sale are managed for freshness, date coding and replenished in a timely manner.
Monitor and maintain all food allergen controls in line with legal and trust policies and procedures.
Organise, plan, record and ensure completion of daily tasks, support the team during peak rush periods, monitor portion control and the recording of waste.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme.
Currently investing millions of pounds in new buildings and facilities to provide stronger health care for the residents of Bournemouth, Christchurch, East Dorset and part of the New Forest.
Working for UHD is rewarding and will offer different challenges everyday.
The Catering department is a fundamental part of the hospital operation and caters for hundreds of people everyday be it staff, patients and visitors.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum. Enhanced payments for weekend shifts
Contract
Permanent
Working pattern
Full-time
Reference number
153-CO06875
Job locations
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Job description
Job responsibilities
Please see Job Description for full details of the position advertised at University Hospitals Dorset..
Job description
Job responsibilities
Please see Job Description for full details of the position advertised at University Hospitals Dorset..
Person Specification
Education and Qualifications
Essential
- GCSE grade 4-9 (A* to C)
- Education to NVQ level 3 / equivalent related catering field
Desirable
- Experience of working within an NHS environment
Experience
Essential
- Previous supervisory experience including managing staff (+1 year)
- Experience in working in a restaurant / catering role / similar related field (+1 year)
- Computer literate
- Experience in delivering training to new and existing staff
Additional Knowledge
Essential
- knowledge and experience of Food Safety, Allergens and Health & Safety policies
Desirable
- LV2 Food Safety and Allergens training
Person Specification
Education and Qualifications
Essential
- GCSE grade 4-9 (A* to C)
- Education to NVQ level 3 / equivalent related catering field
Desirable
- Experience of working within an NHS environment
Experience
Essential
- Previous supervisory experience including managing staff (+1 year)
- Experience in working in a restaurant / catering role / similar related field (+1 year)
- Computer literate
- Experience in delivering training to new and existing staff
Additional Knowledge
Essential
- knowledge and experience of Food Safety, Allergens and Health & Safety policies
Desirable
- LV2 Food Safety and Allergens training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom