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Posted 1 day(s) ago
Reference: 002086
Job summary
An exciting opportunity has arisen for an Administrative Assistant to join the existing Quality Team within Specialty and Integrated Medicine (SIM) Clinical Service Unit. We are small, experienced team who are motivated to work with our clinical teams to ensure we provide the best possible care to our patients. We are seeking an enthusiastic and motivated individual with excellent attention to detail to join our team.
Main duties of the job
The candidate will be responsible for providing administrative support to the Lead Nurses for Clinical Quality and Education and the Quality Manager. Responsibilities will include organisation of complex meetings, preparation of agendas, data sets and Powerpoint slides, and taking high quality, accurate minutes. The post holder will also be responsible for co-ordinating the CSUs complaints, liaising with nursing, medical and management teams to ensure timely responses and feeding back at the weekly complaints huddle. Applicants should have a broad range of administration skills, particularly the ability to take high quality, detailed minutes at speed, with excellent attention to detail. It is essential that the person is able to work under pressure, within a team and autonomously, and prioritise their work load accordingly with excellent organisational skills. The role requires extensive use of Microsoft Office applications such as Excel, Word and PowerPoint. Are you passionate about making a difference? Are you looking for an opportunity to support our clinical teams in delivering excellent quality care? Do you have excellent administrative and organisational skills? If the answer is yes, we would love to hear from you.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
002086
Job locations
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Job description
Job responsibilities
For questions about this job, contact: Name. Emma Tunnacliffe Position Quality Manager Email [email protected] Phone number 07899 021837 or 0113 20 64654 Shortlisting Date: 16/10/2026 Interview Date: 27/10/2026 & 28/10/2026 Why you should join our Team
Specialty & Integrated Medicine (SIM) Clinical Service Unit (CSU)
Specialty & Integrated Medicine (SIM) is home to a variety of services at the Trust. There are wards covering the following specialties: General Medicine, Older People’s Medicine, Infectious Diseases/Travel Medicine, Diabetes and Endocrinology. We also have outpatient facilities for Diabetes, Endocrinology, Intravenous Antibiotics (OPAT), HIV and Sexual Health.
SIM CSU Quality Team
The team comprises of two Lead Nurses for Clinical Quality and Education, one Quality Manager and this post, Quality Governance and Complaints Co-ordinator. We are a small, friendly team who work closely together and share a passion for working with the wider SIM CSU teams to ensure our patients receive the best possible care.
What you will bring to the roleThe role of the Administrative Assistant is to provide a comprehensive administrative support to the Quality Team and wider team in SIM CSU (where it is Quality Governance related). This includes (but is not limited to):
- Co-ordinating multiple meetings per month by booking meeting rooms, preparing and circulating agendas, preparing slides or other documents.
- Attending the meetings and producing high quality minutes in a timely manner.
- Collating and co-ordinating the CSU’s complaint responses and ensuring deadlines are met, liaising with the clinical teams to achieve this. Uploading action logs from complaints to Datix.
- Tracking patient safety reviews and investigations and uploading action logs to Datix.
- Providing administrative support to the Quality Manager and Lead Nurses for Clinical Quality in the oversight of the Quality Governance portfolio including:
- Complaints and PALS
- Incidents
- Duty of Candour
- Clinical guidelines/NICE guidance
- Friends and Family Test
- Audit
- Mortality and morbidity reviews
Assist and support the wider SIM CSU teams with Quality Governance related queries.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description
Job responsibilities
For questions about this job, contact: Name. Emma Tunnacliffe Position Quality Manager Email [email protected] Phone number 07899 021837 or 0113 20 64654 Shortlisting Date: 16/10/2026 Interview Date: 27/10/2026 & 28/10/2026 Why you should join our Team
Specialty & Integrated Medicine (SIM) Clinical Service Unit (CSU)
Specialty & Integrated Medicine (SIM) is home to a variety of services at the Trust. There are wards covering the following specialties: General Medicine, Older People’s Medicine, Infectious Diseases/Travel Medicine, Diabetes and Endocrinology. We also have outpatient facilities for Diabetes, Endocrinology, Intravenous Antibiotics (OPAT), HIV and Sexual Health.
SIM CSU Quality Team
The team comprises of two Lead Nurses for Clinical Quality and Education, one Quality Manager and this post, Quality Governance and Complaints Co-ordinator. We are a small, friendly team who work closely together and share a passion for working with the wider SIM CSU teams to ensure our patients receive the best possible care.
What you will bring to the roleThe role of the Administrative Assistant is to provide a comprehensive administrative support to the Quality Team and wider team in SIM CSU (where it is Quality Governance related). This includes (but is not limited to):
- Co-ordinating multiple meetings per month by booking meeting rooms, preparing and circulating agendas, preparing slides or other documents.
- Attending the meetings and producing high quality minutes in a timely manner.
- Collating and co-ordinating the CSU’s complaint responses and ensuring deadlines are met, liaising with the clinical teams to achieve this. Uploading action logs from complaints to Datix.
- Tracking patient safety reviews and investigations and uploading action logs to Datix.
- Providing administrative support to the Quality Manager and Lead Nurses for Clinical Quality in the oversight of the Quality Governance portfolio including:
- Complaints and PALS
- Incidents
- Duty of Candour
- Clinical guidelines/NICE guidance
- Friends and Family Test
- Audit
- Mortality and morbidity reviews
Assist and support the wider SIM CSU teams with Quality Governance related queries.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
Essential
- Please select Apply to view the full Job Description
Person Specification
Qualifications
Essential
- Please select Apply to view the full Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)