Job summary

This is an exciting opportunity to influence and transform the future of Frailty, Palliative and End of Life Services across the Birmingham, Black Country and Solihull Integrated Care System, co-designing services fit for an ageing population.

Working within a complex and rapidly evolving Integrated Care System the post holder will focus upon improving clinical outcomes, safety and experience and reducing inequalities across the Frailty, Palliative and End of Life Care Pathways.

This role supports the delivery of strategic commissioning and transformation across both unplanned and planned care, ensuring services provide high-quality outcomes, value for money, and improved population health. Working with NHS providers, primary care, local authorities and system partners, the post holder will develop and implement neighbourhood health commissioning frameworks, drive service improvement, reduce health inequalities, and identify opportunities for joint commissioning. The role also provides leadership across the portfolio, deputising for the Head of Programme and supporting continual professional development and staff management across the team.

Main duties of the job

• Support the planning, development and delivery of neighbourhood health, unplanned and planned care commissioning programmes, ensuring alignment with organisational priorities and strategic objectives.
• Build and maintain effective relationships with a wide range of stakeholders across the NHS, local authorities, providers, voluntary sector organisations and partner agencies.
• Lead and coordinate projects, managing risks, issues, resources and dependencies to ensure successful delivery of outcomes on time and within budget.
• Provide expert analysis, interpretation and presentation of data to support decision-making, business cases and service improvement.
• Contribute to service development by reviewing policies, implementing changes, identifying best practice and supporting research and innovation initiatives.
• Manage budgets and resources responsibly, ensuring value for money and compliance with financial governance requirements.
• Prepare reports, briefings and presentations for senior leaders, boards and programme groups, communicating complex information effectively.
• Lead, support and develop staff, including recruitment, performance management, appraisals and professional development.
• Deputise for the Head of Programme Frailty and End of Life Care when required and provide leadership across the directorate.
• Maintain up-to-date knowledge of healthcare policy, commissioning practice and emerging national priorities to inform service transformation and improvement.

About us

Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.

As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.

The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation.

The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.

Employees formally notified that they are at risk of redundancy within the organisation will receive priority consideration for this vacancyifthey meet therolesessential requirements.Thissupportsredeployment andhelps minimisecompulsory redundancies.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9118-26-0058

Job locations

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Birmingham & Solihull Integrated Care Board

Alpha Tower

Suffolk Street Queensway

Birmingham

B1 1TT

United Kingdom

Job description

Job responsibilities

The complete job description and person specification can be found in the attached document.

The role supports the business in driving transformation as well as value for money in planning, commissioning and service.

The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care.

In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do:

Commissioning for Value and Outcomes

Accelerating Neighbourhood Health at Pace

Making the Best Use of Digital Solutions in our Pathways

Financial Discipline / 2% Productivity

Advancing Health Equity

Integrated Partnership

You will be accountable for:

Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas.

Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate,

Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks.

Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities.

Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning.

Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal.

The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.

Key Relationships

1. New Care Models Director

2. ICB Chief Officers and Senior Leaders

3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)

4. Primary Care and General Practice

5. NHSE

6. Community providers and place-based partnerships

7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.

8. VCSE delivery Partners

9. Programme and Transformation Leads across the ICB

Core Duties and Responsibilities

Communication

1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios

2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required

3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting

4. Can deal with resulting potentially aggressive/antagonistic situations

5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues

6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.

7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities

8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment

9. Apply a structured change management approach and methodology for the impact of any change.

10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development

11. Engage and liaise with key stakeholder, in particular:

• To support the delivery of day-to-day activities and projects
• To manage team work loads and drive delivery of a range of business initiatives and projects
• To support the identification and sharing of best practice
• To operate in a highly political and sensitive environment
• Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits

Job description Job responsibilities The complete job description and person specification can be found in the attached document.The role supports the business in driving transformation as well as value for money in planning, commissioning and service.The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care. In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do: Commissioning for Value and Outcomes Accelerating Neighbourhood Health at Pace Making the Best Use of Digital Solutions in our Pathways Financial Discipline / 2% Productivity Advancing Health Equity Integrated PartnershipYou will be accountable for: Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas. Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate, Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks. Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities. Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning. Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal. The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.Key Relationships1. New Care Models Director2. ICB Chief Officers and Senior Leaders3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)4. Primary Care and General Practice5. NHSE6. Community providers and place-based partnerships7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.8. VCSE delivery Partners9. Programme and Transformation Leads across the ICBCore Duties and ResponsibilitiesCommunication1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios 2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting4. Can deal with resulting potentially aggressive/antagonistic situations5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment9. Apply a structured change management approach and methodology for the impact of any change.10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development11. Engage and liaise with key stakeholder, in particular: To support the delivery of day-to-day activities and projects To manage team work loads and drive delivery of a range of business initiatives and projects To support the identification and sharing of best practice To operate in a highly political and sensitive environment Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body

Mobility

Essential

• Car driver / owner or reasonable alternative

Experience

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Equality, Diversity and Inclusion

Essential

• Awareness of equality and valuing diversity principles
• Understanding of Confidentiality and Data Protection Act

Personal qualities

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change

Autonomy

Essential

• Able to use initiative to make recommendations in line with strategic direction.
• Work to tight and challenging timescales.

Skills and abilities

Essential

• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Completer/Finisher

Person Specification Qualifications Essential Educated to Masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent Evidence of post qualifying and continuing professional development Member of relevant professional body Mobility Essential Car driver / owner or reasonable alternative Experience Essential Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Experience of identifying and interpreting National policy Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations Working knowledge of Microsoft Office with intermediate keyboard skills Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices Desirable Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Equality, Diversity and Inclusion Essential Awareness of equality and valuing diversity principles Understanding of Confidentiality and Data Protection Act Personal qualities Essential Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Negotiate on difficult and controversial issues including performance and change Autonomy Essential Able to use initiative to make recommendations in line with strategic direction. Work to tight and challenging timescales. Skills and abilities Essential Problem solving skills and ability to respond to sudden unexpected demands Ability to analyse complex facts and situations and develop a range of options Takes decisions on difficult and contentious issues where there may be a number of courses of action Strategic thinking ability to anticipate and resolve problems before they arise Must be able to prioritise own work effectively and be able to direct activities of others Experience of managing and motivating a team and reviewing performance of the individuals Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions Professional calm and efficient manner Effective organizer, influencer and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals Completer/Finisher

Employer details

Employer name

Black Country Integrated Care Board

Address

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://blackcountry.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Integrated Care Board

Address

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://blackcountry.icb.nhs.uk/ (Opens in a new tab)