Refine your search
Administration Receptionist - Treatment Centre, Leighton
Mid Cheshire Hospitals NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2377127
Job summary
The Treatment Centre at Leighton Hospital prides itself on providing high quality standards of care and is JAG Accredited and an approved Bowel Cancer Screening Centre.
The department currently operates 5 procedure rooms with modern airy patient areas at the Leighton site.
An exciting opportunity has arisen for an enthusiastic, dedicated and motivated colleague, to work closely with the clinic prep and scheduling team, performing administration and reception duties based in The Treatment Centre at our Leighton Hospital Site.
Main duties of the job
Role overview
We are looking for someone with excellent communication skills who possesses a confident and pleasant manner dealing with people over the telephone and face to face.
Excellent organisational skills, as well as a keen eye for detail and an ability to multitask are vital in this varied and busy role.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K).
The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.
We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
412-S&C-8281708
Job locations
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
United Kingdom
Job description
Job responsibilities
Main tasks and responsibilities
Daily tasks will be varied depending on the service needs and will include:
Welcoming patients, family members and visitors at reception. Admitting patients into the hospital system for their procedure, telephoning patients to confirm their attendance, booking appointments, dealing with patients queries, preparing patient notes, printing and making up of procedure information packs, preparing the post, filing, printing and approving electronic referrals on the hospital system.
Being able to work on your own initiative and demonstrating good organisational skills would be of a benefit.
The post holder will be using The Trust Patient Recording System,
E-referral, Solus, ESR and Office 365.
Flexible working is a requirement as evening and weekend working will be part of their core hours.
Job description
Job responsibilities
Main tasks and responsibilities
Daily tasks will be varied depending on the service needs and will include:
Welcoming patients, family members and visitors at reception. Admitting patients into the hospital system for their procedure, telephoning patients to confirm their attendance, booking appointments, dealing with patients queries, preparing patient notes, printing and making up of procedure information packs, preparing the post, filing, printing and approving electronic referrals on the hospital system.
Being able to work on your own initiative and demonstrating good organisational skills would be of a benefit.
The post holder will be using The Trust Patient Recording System,
E-referral, Solus, ESR and Office 365.
Flexible working is a requirement as evening and weekend working will be part of their core hours.
Person Specification
Experience
Essential
- Previous Clerical &/or Customer Care experience.
Desirable
- Dealing with General Public
Qualifications
Essential
- GCSE Maths & English Qualification
- Demonstrable working experience (equivalent to NVQIII or above)
- Demonstrable MS Office Skills
- IT confidence / competency
Specific Job Requirements
Essential
- Experience of working in a pressurised & reactive environment
- Ability to empathise with people, showing understanding for patients and relatives needs
Desirable
- Ability to solve problems & make decisions under pressure
Skills, Knowledge & Competencies
Essential
- General communication & interpersonal skills
- Communicate and interact with a multidisciplinary team
- Problem solve and adapt to change
- Work independently and prioritise own workload
- Methodical / logical thinker
- Excellent telephone manner
Desirable
- Working knowledge of Data Protection Act
- General knowledge of Freedom of Information Act
Person Specification
Experience
Essential
- Previous Clerical &/or Customer Care experience.
Desirable
- Dealing with General Public
Qualifications
Essential
- GCSE Maths & English Qualification
- Demonstrable working experience (equivalent to NVQIII or above)
- Demonstrable MS Office Skills
- IT confidence / competency
Specific Job Requirements
Essential
- Experience of working in a pressurised & reactive environment
- Ability to empathise with people, showing understanding for patients and relatives needs
Desirable
- Ability to solve problems & make decisions under pressure
Skills, Knowledge & Competencies
Essential
- General communication & interpersonal skills
- Communicate and interact with a multidisciplinary team
- Problem solve and adapt to change
- Work independently and prioritise own workload
- Methodical / logical thinker
- Excellent telephone manner
Desirable
- Working knowledge of Data Protection Act
- General knowledge of Freedom of Information Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mid Cheshire Hospitals NHS Foundation Trust
Address
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
United Kingdom
Employer's website
https://www.mcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mid Cheshire Hospitals NHS Foundation Trust
Address
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
United Kingdom
Employer's website
https://www.mcht.nhs.uk/ (Opens in a new tab)