Job summary

Dorset Healthcare is responsible for the provision of Memory Assessment Services (MAS) across the county and nationally it has been recognised that Dementia is an area of health significance with an ever-increasing ageing population.

If you are passionate about Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we are working towards accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists.

We now have the following exciting opportunities for:

East Dorset: Band 3 Team Administrator x 2 - 37.5 hours and 30 hours

Main duties of the job

You will be based in the MAS East team at Alderney Hospital, and will be part of an admin team covering Dorset.

These are permanent posts with core working hours of Monday to Friday 09:00 to 17:00.

If you are an experienced administrator with the right skills and experience for the role and would like to be part of a service that is adapting to meet the needs of people in the local community with Dementia then please read the associated Job Description to see if you are eligible to apply.

We welcome informal enquiries - please contact Angie McHale on 07788865141

Please advise on your application if you are applying for the 37.5 hour position or the 30 hour position.

The main duties will be to provide administrative support to a multi-discipliner team made up of Nurse, NMP's, ACP, Psychologists and Consultant Psychiatrists. Making appointments,

Audio typing,Online diary management,Formatting of letters and posting out letters,Ensuring the accurate recording on a NHS patient record,Answering the SPOA phone calls

About us

At Dorset Healthcare we're on a mission to empower people to make the most of their lives through our outstanding, joined up healthcare services. We're a dynamic forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800.000 people.

We do things differently here - its one of the reasons the CQC rated us 'outstanding' in 2019. Its also why 95% of patient's across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you are looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or amongst the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000 strong workforce is a the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach is what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience per annum and pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

152-M325.26

Job locations

Alderney Hospital

Ringwood Road

Poole

BH12 4NB

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected] Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Person Specification

Knowledge, Skills and training

Essential

• To be numerate / literate
• To be educated to Vocational level 3 or equivalent.
• Basic IT skills, normally obtained through practice or practical training (eg RIO).

Job specific experience

Essential

• Experience of working in an administrative role within an office environment
• Ability to remain calm under pressure and use own initiative
• Demonstrates ability to work as part of a team

Desirable

• Experience of working with the NHS

Information Technology

Essential

• Demonstrable experience of using word processing, spreadsheet, database and / or presentation software to RSA II / lll or equivalent standard (eg admin / secretarial).

Desirable

• Experience using an electronic service user record (eg RIO)

Personal qualities/attributes

Essential

• Good communication and interpersonal skills
• Good organisation / time management skills.
• Use of initiative and ability to work independently.
• To be adaptive and flexible when undertaking new challenges
• Professional in approach, manner and appearance.

Person Specification Knowledge, Skills and training Essential To be numerate / literate To be educated to Vocational level 3 or equivalent. Basic IT skills, normally obtained through practice or practical training (eg RIO). Job specific experience Essential Experience of working in an administrative role within an office environment Ability to remain calm under pressure and use own initiative Demonstrates ability to work as part of a team Desirable Experience of working with the NHS Information Technology Essential Demonstrable experience of using word processing, spreadsheet, database and / or presentation software to RSA II / lll or equivalent standard (eg admin / secretarial). Desirable Experience using an electronic service user record (eg RIO) Personal qualities/attributes Essential Good communication and interpersonal skills Good organisation / time management skills. Use of initiative and ability to work independently. To be adaptive and flexible when undertaking new challenges Professional in approach, manner and appearance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alderney Hospital

Ringwood Road

Poole

BH12 4NB

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alderney Hospital

Ringwood Road

Poole

BH12 4NB

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)