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Employee Services Coordinator – Medical HR
Frimley Health NHS Foundation Trust View all jobs
Posted 22 hour(s) ago
Reference: 2380262
Job summary
Accelerate you career within Medical Workforce!
Join Frimley's Medical Workforce Team and play a key role in delivering a responsive, high-quality employment service to our doctors and managers.
We are looking for an organised and customer-focused Employee Services Coordinator to join our Medical HR team. The Role You will provide high-quality administrative and advisory support across the employee lifecycle, acting as a key point of contact for doctors, managers and colleagues. This role includes responding to queries on doctors' terms and conditions, processing contractual changes, preparing employment documentation and supporting visa and immigration-related enquiries. About You You will need excellent attention to detail, strong communication skills and the ability to manage competing priorities in a busy HR environment. Why Frimley NHS Foundation Trust- Join an NHS Trust dedicated to transforming lives every day.
- Enjoy flexible work, great benefits, and a dynamic team culture.
Main duties of the job
- Respond to employment queries, providing accurate advice
- Process contractual variations, staff changes and leavers accurately and promptly.
- Prepare certificates of employment and other employment documentation.
- Maintain accurate employee records and update the Electronic Staff Record (ESR).
- Assist with visa and immigration-related queries
- Advise managers on operational employment matters and doctors' terms and conditions.
- Undertake Registration Authority duties, including supporting smartcard management.
- Deliver excellent customer service
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year per annum incl HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
151-SF154
Job locations
Greenwood Offices
Heatherwood Hospital
Ascot
SL5 7GB
United Kingdom
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
- A-levels or equivalent academic standard, or equivalent experience
- Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
Desirable
- Evidence of continuing professional development
Experience
Essential
- Experience of working with HR and processes and procedures
- Experience of working in a customer service environment and part of a team
Desirable
- Experience of using the Electronic Staff Record (ESR) system
- Experience of working in a Medical Workforce department
Skills & Knowledge
Essential
- Excellent customer service, communication and interpersonal skills
- Ability to manage conflicting priorities and work to tight deadlines and targets
- Excellent organisational and planning skills
- Knowledge of records management, information governance and data protection
Desirable
- Understanding of UK immigration law and work permit regulations
- Knowledge of NHS terminology / procedures
Special Requirements
Essential
- Ability to travel across Trust sites
Person Specification
Qualifications
Essential
- A-levels or equivalent academic standard, or equivalent experience
- Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
Desirable
- Evidence of continuing professional development
Experience
Essential
- Experience of working with HR and processes and procedures
- Experience of working in a customer service environment and part of a team
Desirable
- Experience of using the Electronic Staff Record (ESR) system
- Experience of working in a Medical Workforce department
Skills & Knowledge
Essential
- Excellent customer service, communication and interpersonal skills
- Ability to manage conflicting priorities and work to tight deadlines and targets
- Excellent organisational and planning skills
- Knowledge of records management, information governance and data protection
Desirable
- Understanding of UK immigration law and work permit regulations
- Knowledge of NHS terminology / procedures
Special Requirements
Essential
- Ability to travel across Trust sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Greenwood Offices
Heatherwood Hospital
Ascot
SL5 7GB
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Greenwood Offices
Heatherwood Hospital
Ascot
SL5 7GB
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)